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March 2024 by Dwennimmen
I feel the amount of time it took to complete the job with an appointment was satisfactory! Definitely faster than other places I've gone to in the past. George Clark is personable and does a great job! The price felt a little on the high side for having a $15 off coupon. Also... was disappointed the promotion for a free engine additive was not honored or at the very least not advertised clearly. It is worded as a free additional bonus not an either or $15 off.
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March 2024 by Dearl Dailey
They keep your car hostage for 3 days before telling you what’s wrong. Then took 2 more days to fix it
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March 2024 by Dedra Lee
The assistant listened to what I needed done. When I asked for options or recommendations, he did not start off with the most expensive line they carried but told me about all that fit my vehicle.
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March 2024 by Tamara StClair
Friendly, fast secure! The odenton md branch!
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February 2024 by Elenora Benshidah
Great staff, great work, andquick.
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February 2024 by Alexandra Whatley
tim is awesome! very professional
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February 2024 by Renae
Dealing with them for almost 15 years, I will only trust my tire purchases here. They stand by their work, which is 94 percent accurate( no one is perfect ?). Correct their wrongs. We have an wholesome, honest relationship.
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February 2024 by William Phillips Jr
Went for brake service Jan 23, 2024. After an evaluation by a tech, I spoke with a great representative who explained recommended services. I was advised the cost for the front axle brake service I needed repaired would cost $565. I asked for a detailed breakdown because I believed it was expensive. After the cost was explained, I asked the representative to replace just the pads. Before he could respond, another representative who I believe I originally spoke with and may have been the manager, replied no. The representative I was dealing with and the mechanic seemed puzzled by the response. My vehicle was subsequently returned to me. I can only surmise that I was refused service due to my inquiry into the costs associated with repairing what they determined was needed.
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February 2024 by Dale Rodevick
Got me in and out quick, and the job was done well.
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February 2024 by Sedrak Sarukhanian
Nace employees, place and service at all
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February 2024 by Cindy jones
Everyone is professional and will to help and explain what needs to be done. The store is clean and everyone is nice and helpful.
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October 2023 by Shea Vagantem
Great trust worthy staff, they didn't charge me on visit for something they couldn't repair and on another visit resolved multiple issues other places couldn't. As mentioned parking in front is limited, but great customer service and can be trusted.
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October 2023 by Kelli Patterson
I got the lifetime alignment on my Jeep Wrangler, and I have to say, these guys are amazing. They never make me feel weird for having it done again (even tho they aren't getting money since uts included). The guys who work here are exceptional, some of the best customer service that I have ever dealt with. Besides that, its quality work, trusting mechanics (im a girl), and extremely knowledge! I never have to wait long either! Highly impressed, highly recommend!
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September 2023 by Aaron Andrews
The store Manager Nick Pappas, was very knowledgeable, friendly and communicated well. He kept me up to date on the status of my vehicle. His team did an awesome job with the repairs. I am so happy to drive knowing that my vehicle has been serviced properly. From now on I will only have my vehicles serviced here. Thanks Nick & staff! You guys ROCK!
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September 2023 by Hassan Altaf
Customer obsession and to go above and beyond is the team spirit at this location. In and out in no time. Amazing service. Thank you Nick and the team!
