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December 2025 by Renaldo “Ren” Hicks
5 star to the technician that seems to ALWAYS be by herself. One star to upper management who seems to not understand the concept of hiring people or having the ability to maintain ample staffing to meet the demands. Lots of people complain about wait times but you can blame the “staff” because every single time I come here there is ONE tech working. Absolutely ridiculous for a multimillion dollar company to have one person working at this location majority of the time. Will be submitting a complaint to Labcorp directly.
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October 2025 by Umair Imtiaz
Worst service ever we went to this location on 10/7 around 10am checked in as walk-in but system gave us appointment for same day at 12 noon. When we came back around 11:45 and checked in waited till 12:15 tech told us she is not going to accept as an appointment because her system is not showing we have appointment she is going to take as as walk-in we have to wait when she is done with other patients. #labcorp should have to fix their system and also retrain their techs. She kept taking other patients who came after us and checked in as walk-in. It happened to us multiple times at this location we ignored before but this time we had heated argument with tech she finally called us around 12:45pm because she put my wife at last in list.
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September 2025 by Ben
Quick service and professional tech.5 stars for that. What was confusing is there is no screen showing wait status, like at other locations, and you’re among ppl waiting for prescriptions so you never know how many ppl are
in front of you.
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May 2025 by Lindsey Miller
I do not know if you accept my insurance? Also it says you do not have appointments only walk ins but I get here and it’s only appointments- and there’s only one left . this is awful. There’s No one to talk to for answers either.
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March 2025 by Summer Love
About 35 min wait for a appointment .. geshh
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November 2024 by Matt Thecarguy
The technician was excellent, and I rate her as 5.
The wait time as a walk-in was quicker than expected, and I would rate that at 4+.
The electronic sign-in interface was good, but not great, rate that 3.
The lack of information after signing-in and waiting to be called was horrible, and rates a 0. After signing in, my name appeared on a TV monitor with a few other names, which I thought was the wait list. I stepped away to browse medications two aisles over, and came back to a TV screen list with no names at all. I wondered if I was rejected and kicked-off the list, or I missed my name being called. There was another man there waiting who experienced the same thing. There was no apparent way to check on our status, and myanxiety started climbing. Eventually my name was called, and I got my blood drawn quickly and expertly.
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November 2024 by Elizabeth Stiffler
The text were very polite, very professional and fast.
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November 2024 by Lisa Fager
I walked in signed up waited an hour watched my name disappear on the screen and then re-checked and told them. They then proceeded to take all walk ins before me. I left.
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August 2024 by Kassie P
To the supervisor or manager of the Odenton location,
I would like to bring to your attention an incident involving a staff member, an African American woman with long red braids. I had been waiting for an hour for a specimen drop off. When she finally opened the door, I politely informed her of my wait time. However, she rudely replied that she was the only one there and then slammed the door in my face. When I asked for her name, she refused to tell me, claiming she had no name tag, and then demanded my insurance card in front of everyone. Her behavior caused two people in the waiting area to leave, and the entire room was filled with patients who had been waiting for over half an hour past their appointment times with no one being called. I have photos and videos of the incident, and I suggest checking the store's security cameras for further evidence.
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July 2024 by Uwu Lord
I arrived before my time, I was called back at/on time. Primarily, the phlebotomist was spectacular, no pain on the poke, no pain for vile change, no pain with needle removal. She's a shorter black woman who knows her job. Good luck, hope you get her.
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March 2024 by L B
Technician hid away from waiting patients beginning at 11:30. She was outside. We thought because she was outside there was someone else inside servicing patients. They go on lunch break from 12:30 to 1. By 12:10 she came back. Patients had to knock on the door to get status. The only reason we were seen before she shut down for lunch is because all other patients walked away after her dismissive attitude. First time here. Could’ve been an off day but horrible experience nonetheless.
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March 2024 by google d
I need to understand how this location continuously gets 1-star reviews about their rude techs and still decides not to do anything. Seriously, where do you find these people??????
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January 2024 by Joyce lammers
Techs are rude and do not take appointments at appointed time. Very annoying techs
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November 2023 by Kamden Payne
Pleasant staff . In and out like always.
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November 2023 by Viviana Ojeda
I attended for my daughter without an appointment, a short period of time, excellent care from the nurse.
