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August 2025 by Sheila M. Sykes
I needed a storage unit to place my wedding decorations in until the wedding because I had no room at home and it was perfect. I don't know why I didn't think of it earlier. Also, the monthly fee was very reasonable.
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July 2025 by Carrie DuBord-Atkins
I rented a space online through their website and when I arrived the unit I paid for online was already taken and securely locked with someone's personal lock. I've called and left voicemail messages for a refund and have not heard back yet. I'm hoping my negative review will prompt the return phone call I've been waiting for.
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July 2025 by David B
I dont do reviews too often, but this deserved one.
Moved all my stuff in with the help of some friends, forgot to check and make sure that they closed AND locked the storage unit.
100% my fault, move was exhausting and I had to work while also juggling everything else, so it slipped my mind since I wasnt the last one in there.
Went to go check and make sure it was closed and locked, and lo and behold, it was NEITHER.
Did a quick check of my stuff. It was all there. Might have just been luck, but I also think its a testament of the place, the quality of people renting storage units here, and the amount of cameras and other security features that they have.
5/5 for sure. Im thanking god that he protected my stuff, but also thanking Odenton Self Storage for having security measures in place that dissuaded anyone from stealing.
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June 2025 by Bryan Dillner
The check in experience with Mera was fantastic. She was polite and super friendly and very helpful with my onboarding and registration process.
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May 2025 by Colin Hayes
Fast and easy service. Mera was really nice and made the process easy.
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May 2025 by Lyca
Great prices, amazing staff! Mera was hilarious and friendly, highly satisfied and would recommend to anyone
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May 2025 by Jordan Boner
Mara was professional and courteous. She and the others working made the move-in process easy.
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April 2025 by Kristy Vo
I searched all the storage units in a 30 mile radius and the Odenton Self Storage had the best reviews and best price. It’s my first time renting a unit and Mera, at the front desk, answered every question and made it such a breeze! They have convenient trollies for use with a large garage-style door to make transporting all items to the unit so much easier.
Thanks a bunch Mera! Highly recommend this facility for your storage needs.
EDIT: I just moved out my storage unit and was there for 4 months. Mera, at the front desk, made it so seamless. Always professional and so kind, no hidden fees, absolutely no price increases for the duration of the rental. Still will always recommend them for all storage uses!! Thanks for everything, Mera!
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April 2025 by Kelle T
Great experience!!! Super friendly office staff. Highly recommend. She will really help answer any questions you have or work with you.
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November 2024 by Jimmy Bellamy
Excellent customer service and professionalism
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November 2024 by Al Washington
Ease of transfer to a new space couldn't have been easier. Only detractor as a long time customer are the constant fee increases. However my new rate is more reasonable and a greater value.
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August 2024 by Ross McClellan
The intro rate was too good to pass up! The manager there is extremely friendly, knowledgeable, and courteous. 10/10 would recommend this to a friend.
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July 2024 by Sammie Bell
Great customer service
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June 2024 by Kim Carter
Odenton Self Storage is great! Brian Cash helped us get our new storage space and was so kind to show us around the property and allowed us to get a good idea of the different storage spaces this business offers. Their prices were remarkable and the customer service was very considerate. Really glad to be in business with them.
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June 2024 by cecilia aguilar
The general manager, Brian Cash, was really helpful, professional, and very knowledgeable. I recommend this facility 100%.
