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December 2020 by Jen Campbell
I was attempting to make a deposit and this ATM took my cash and went offline. I received a message, "Temporarily out of service. A service team member has been notified".I called PNC Customer Service to file a complaint and they were very helpful. But, I will never use this ATM again.
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April 2020 by Ruth Siegel
I used this branch when it was a local bank in the 80s. It went through several corporate changes: Mercantile Bank and then PNC. Although PNC has to be the worst bank in the United States, the staff and management of this branch remains solid.
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November 2019 by H Bhatt
TO PERFORM A SIMPLE TRANSACTION,TELLER IS UNABLE TO EXECUTE!? SHOWS UNNECESSARY BANKING RULES FOR DEPOSIT !? NO ONE IN BRANCH STAFF ARE READY TO HELP EACH OTHER...FEEL SORRY TO HAVE A PNC BANK ACCOUNT.THESE WILL BE SPREAD AMONG COMMUNITY TO WITHDRAW THEIR ACCOUNTS FROM THIS BRANCH/BANK.NO CUSTOMER SERVICE VALUE TO EMPLOYEES.
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October 2018 by Anna Valentyna
Customer service was horrible... I wasted and hour wait for them to not help with my account.... Never banking here again.... I'm closing my account....
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June 2018 by Adonis Law
This is an honest review for this location, and NOT a review of PNC as an entity etc.. I've had to visit this site on several occasions as it's the only real BRANCH in the area, not some cut out inside of a grocery store. Every time I arrive, I'm professionally welcomed regardless of how I am dressed for the day, and the premise has "ample parking" and is clean.
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June 2018 by Jorge Velasquez
What a waste of time. I was told that my coin deposit needed to be rolled so that I could complete my deposit. Fair enough I proceeded to roll approximately $210 in loose change. Once completed I initiated the bank deposit with the bank teller.
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June 2018 by Alan Yuill
I love PNC.
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September 2017 by David Jackson
I called.l before I came to the bank to ask if they have replacement debit cards. . They stated he's great because my son goes to school right up the street so it was very convieant . However when arriving none of the tellers had access to give me a card mine you it's now 4:30 and bank closed at 5:00. Rhe manager or assistant manager was the only one who could give me a replacement card however their was only one person available and she has a customer in her office . She not once aknowledged that I was out in the lobby waiting nor did any of her tellers inform her that she has another customer waiting for a replacement card . She was to busy trying to ope a credit card for someone . I guessing you get point for the accounts you open . However terrible service terrible customer service . I have been with pnc bank for 12 years when they first started and I have never experienced this type of customer service in my life . Communication and customer service is everything and they as a team failed
