-
July 2025 by Marcy Ralph
Kind and Professional staff; super convenient to home
-
June 2025 by Pokeo Ninja
The nurse who took the blood sample was excellent: highly friendly, professional and helpful. My rating is low because there is no front office staff, only a robot, and it was not clear when it assigned me #101 and told me to wait, that something was wrong and that it was an error code. The nurse had to come in and explain it to me. Then when I asked if my results could be released to two other doctors, it could not be done except if I filled out paper forms by hand with information like fax numbers that I would have had to research myself. It seems that technology is only used there to save on hiring staff, but not when it would help the patient by saving them time and work. Very disappointing: I will not be using this lab again.
-
June 2025 by Jack Melnick
Easy experience. My wife has not received her results yet.
-
June 2025 by Anita Moore
I made an appointment online. When I showed up on 5/30 the appointment wasn't in the system, that could have been an error on my part. So I checked in an opted to wait since I was fasting. There was no one in the waiting room or at the front window. Someone came out and told me I didn't check in and did I have an appt? I explained that I thought I did, but I was fasting so I wanted to wait. They made me go through the check in again and said the next appt was at 1:40. I said I was fasting and didn't want to come back. They said they had 3 appointments this hour so I couldn't wait. What? 3 appt in one hour and you can't fit me in, when I was willing to wait? She insisted I had to come back at 1:40. So I left and went to Labcorp - where they had a room full of people and still took me in 30 minutes. Do better for walkins Quest.
-
October 2024 by A Proctor
Nice, friendly, professional and courteous. Pick one, pick them all. They all describe the folks at the Quest lab I visited. Thank you!
-
June 2024 by Tom Knapp
The lady technician was very professional and customer oriented with a pleasant manner
-
June 2024 by Markus Rogers
fast and covenient parking and staff
-
May 2024 by Elizabeth Channer
Thanks for your service. I was especially pleased and impressed from start to finish.
-
May 2024 by Ronnie Hoggard
The lab tech was fantastic.
-
May 2024 by Kadie Anna
Fast service. Great customer service
-
April 2024 by Wesley Wisner
Walk in and got served in 5 minutes
-
August 2023 by John Gonzalez
Scheduled appointment for a specific time. Didn’t get seen until an hour and a half later. What’s the point of scheduling appointments? I took time off of work. Horrible experience.
-
August 2023 by Ga Leonce
No'one picks up the phone
-
July 2023 by Bob Charles
I had to wait an hour for a walkin appointment just to drop off a sample for someone else.
-
May 2023 by Jackie Cardello
I usually go to LabCorp, but my doctor gave me a quest diagnostics lab slip so I went there. NEVER EVER again! It was horrible. It’s in a basement. It’s a small depressing room with very few chairs. One check in kiosk. No humans to check you in, you can’t interact with anyone there’s no office desk or window. The technicians are behind a closed door in the lab and when I was there they were running over an hour behind. Trying to make an appointment online and that was a disaster too. after I filled in all of my information I got an error message that that appointment time with no longer available.
