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January 2026 by Alley West
The Muslim girl on the register on Sunday Jan 4th at 10:12 am was very rude
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December 2025 by brittany olenick
If you need prints don’t do it here. I ordered photos for my engagement party and they not only didn’t tell me they were out of that size, I had to call back to be informed it would be days before they got it. Next time just cancel the order.
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December 2025 by Jim Osborn
First, on a good note, glad they are affiliated somehow with ExpressScripts. Sadly, I would not go there for anything else. Tried to buy a birthday card today. They only had one register open and there were 2 others in line. One of those happen to be the FedEx guy picking up packages. The cashier was waiting on other customer that took an unusually long time for the small amount that he had. After the transaction finally finished, rather than helping the person in front of me and myself, she tended to the FedEx person. She must have had well over 30 packages that she had to scan and then the FedEx guy had to scan. It took long enough that half way thru I just left the card on the counter and walked out. Why didn't she call for another cashier? Why don't they have a self-checkout like other locations? Sorry, but this is just a poorly managed store.
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August 2025 by Michael R
Love the pharmacy....A much more responsive pharmacy than CVS Olney. Also great place for vaccinations.
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April 2025 by Gabriela Reluzco
It is a very convenient store , clean y close to my house
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March 2025 by eli molina
I didn’t like the associate making faces as he talked instead of just answering my questions. He gave me inaccurate information and did not corrected himself after finding out the right information.
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December 2024 by Tami Bonnett-Admi
If I could give them zero stars, I would. I only went here because I had a prescription at a rite aid in a different location than I thought could be easily transferred to them because of the ownership. Normally I go to either Safeway or Harris Teeter in Olney, both of whom are lovely. They were absolutely obnoxious when I came to transfer it to them. When I asked how long it would take, the response was rudely stated “when we call you”. I said ok, but approximately how long do you think? Again, same rude response. Just ruder. Just went to pick it up. I was next in line to pick up when the technician closed the window in my face stating they were leaving for lunch. Mind you, it’s Christmas Eve, they’re closing at 3 but they’re breaking for lunch an hour before that? Customer service wound have been to take the only person in line and then close OR let me know while I was standing in line that they would not take me. But nope, just a window closed in my face. I will transfer this prescription to a pharmacy that actually provides customer service and isn’t rude. It’s clearly the culture at this one and acceptable since these weee two different employees. Avoid!!!
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November 2024 by Baby Love
Michelle is RUDE,DISRESPECTFUL,DONT MIND PUSHING FOLKS TO THE SIDE TO HELP HER KIND. I was doing 2 transactions I got done with one transaction and she comes over and take the next lady didn’t even say excuse me or NOTHING, I was reloaded my card for the 2nd transaction and by that time she got done helping the lady behind me and walked away. Walgreens need to fire her she’s no SUITE FOR A MANAGER POSITION. Corporate will hear about this and will DEFINITELY BE CONSEQUENCE .
NO ONE SHOULD GO HERE. YOU WILL BE BETTER OFF GOING TO CVS FOR CHEAPER ITEMS AND PRESCRIPTIONS. AT LEAST CVS GIVE OUT COUPONS FOR THE INCONVENIENCE .
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August 2024 by Brian Phelps
Pay attention to the other reviews. Literally the worst. Canceled multiple times after scheduling vaccine appointment after rescheduling to the day they suggested!! Literally no one knows what’s going on here, no one is in charge, I wouldn’t trust them to fill a prescription for a goldfish
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February 2024 by Mary Kilby
Love Walgreens in Olney. Lori is a trusted pharmacist I've used for many years for myself and my family. The store staff are always very friendly and I never have to wait in long lines like at other local drug stores. Really like their app. I always know the status of any prescriptions.
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November 2023 by Kaylynn Banks
I called to check on a prescription and dealt with Judith. She talked low and fast and I couldn't understand her. When I asked her to speak up she got EXTREMELY rude even yelling at me and accusing me of being rude. I have done business with Walgreens all over the country and I have NEVER had someone treat me as badly as the employees at this store. We're all just trying to get by why be so degrading and rude to the customers?
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November 2023 by Karen Reynolds Romano
My flu shot was administered incorrectly into my deltoid, did not use proper technique, by the cashier with limited to no vaccine knowledge. He had to ask what is a "quadrivalent" and had to ask the pharmacist for the manufacturer.Go to an urgent care. Avoid. or at least make sure the person who is giving you the vaccine is certified, knowledgeable and capable.
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November 2023 by SB AT
The pharmacy is amateur hour! Went to get COVID shots, long line of elderly folks being kept waiting, no status update. Lori was very rude on the phone and has a severe attitude problem (including cutting me off when she didn't know the answer and ending the conversation with an "m-hm", as if I had bothered her by confirming information about my appointment), but had no problem being chatty with customers in line and asking personal questions. If you don't know how to serve customers professionally and with curtesy, don't be in customer service! I was finally seen 40 minutes after my appointment time. They got my address incorrect on forms, asked me three times for the spelling of my first name (it's a five letter name, but these look like the kinds of folks pushed through by our great public education system, despite rudimentary reading, writing and reasoning skills). Do yourself a favor, go somewhere else!
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June 2023 by John Rogers
Shout out to Jasmine, who provided really good customer service to us. She was kind, helpful, and professional. Thanking you very much for your kind service Jasmine.
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May 2023 by Rumit P.
Small, cramped store with not a huge stock of inventory. Prices for shirts were labeled 2 for $12 but rung up $9 each. I pointed the sign to the cashier but she didn't care. I asked an employee for assistance with a product and she said "I have no idea" and then walked away. Teenagers. When I worked retail as a teenager, I cared way too much about customers and customer service. I wanted to do a great job. Not so much here. I also picked up some items in an order I placed online the day before and some items were cold items (meant to be kept in a freezer until pickup), the boxes of ice cream were kept behind the counter in a stapled brown bag and all the ice cream bars had melted into their plastic sleeves and the corner of the box was wet. This is just common sense. Who leaves freezer items out for customers? I've ordered other freezer items at other stores and they always keep them in a separate refrigerated/frozen area until pickup.
