November 2021 by Cathy B.
I had the best experience at the Olney Safeway today! Usually I shop closer to home at Giant in Colesville or Safeway in Cloverly--with generally less than positive experiences. At the Olney Safeway I had a lovely conversation with employee Joe about wines (he spent a long time with me making sure I got exactly what I want). I got my booster shot from the friendly and competent pharmacist, and met a chatty and efficient young cashier. I found shelves stocked. I will definitely drive a few extra miles to return to Olney Safeway.
October 2021 by Maureen B.
I went to my local Cloverly Safeway to ask about having a birthday cake made, they were so rude and not willing to help I decided to go to the Olney Safeway. I am SO happy I did. Everyone was wonderful. I tried to explain what I wanted for the design, but felt I didn't give a good description, so I went back the next day with a photo I found on the internet. They did a fantastic job!!! This is the best Safeway in the area, my Husband drives to Olney instead of going to the store 3 minutes from our house. I understand why. Thank you for your GREAT service. Kudos to the bakery staff. The photo on the left is what I gave them, and the cake they made is the happy birthday Elizabeth.
September 2021 by Con S.
We live in the area so on/off customer for years. Every time I decide to try them again, I have regrets. They're short staffed so the answers I have received and their customer service is less than marginal. Save yourself the aggravations and the mistakes, find a real pharmacy that gets the orders right and does not cause you more pain in the interactions.
July 2021 by Sharon W.
I'm not a huge fan of Safeway but this store could change my mind. As soon as we entered I noticed how nice the floral section is and then a stand full of succulents caught my eye. They had some single plants and some with a nice arrangement of multiples. I don't need any more plants but couldn't resist one with a nice variety. We picked up some oranges and then headed to the beer/wine section. Rich had been told they carry beer from a local brewery that he likes. I was amazed at the number of different wine and beer choices. And the cheese section was awesome. A lot to choose from and some cheese selections packed to serve or to give as a hostess gift. We asked an employee where we would find the Brookville Beer Farm beer and he offered to show us. I was wearing a shirt with a baseball team's logo and he asked me if I was a fan. He and Rich immediately got into a discussion of baseball, their favorite teams and players. It was a nice, pleasant exchange. They didn't have the specific beer Rich was looking for but he managed to find a different "favorite" to buy. When we checked out the cashier asked if we had a bonus card. Since we don't usually shop there I said "no, but I'm going to apply for one next time we're here." She used her store card and saved us a nice amount of money. Nice! This Safeway is not the closest to us but worth the little extra drive.
June 2021 by ChickinSchitt D.
My Safeway experience was five stars due to the excellent and very knowledgeable sushi chef named Mawi. She really knows her stuff and gave me a great customer service experience. It was like she anticipated what I was looking for when I hovered over the sushi section. I was hoping to find crispy shrimp roll but it wasn't there. She came out to help me find but it wasn't in the case so she made me one right then and there. It looked so inviting, I ate it in the parking lot and it was surprisingly good, like restaurant quality. I also got olives in containers that were also top notch. The store has a very good overall selection of products I buy at the best overall prices and quality in the area. The produce I bought was fresh and well priced. I will be going back and prefer the Safeway store in Olney to lower quality, overpriced Giant and high priced Harris Teeter. Thanks Mawi, you made my day with excellent sushi and now I am a loyal Safeway customer.
April 2021 by Craig D.
(3.25) ~ pretty good conventional grocery store. The layout is not user friendly, but you should find most items you need. It's a medium sized Safeway.
April 2021 by Karen L.
I was on my way to go shop here with my children (mind you are 4 and 7). I parked in the garage instead of the parking lot because there were no spaces. I see one of the employees walking into this blue nissan with the safeway name tag on it and at first I minded my business. When I was finished shopping, the car was still there and I saw smoke coming out of the car and it smelled just like marijuana. I didn't want my kids smelling it so I had to hurry back into my car but I saw the name tag which said either Victor or Vincent, something with a V. I didn't know safeway approved of this behavior. Definitely am not coming back. I hope you guys take care of this!
February 2021 by Ann K.
The cashier allowed my groceries to pile up on the conveyor belt while I was emptying my cart. When I looked up and saw that the items were not being bagged, I asked why. The arrogant cashier said he didn't have to bag them since I brought my own bags. He certainly could have let me know sooner.
October 2020 by Ron B.
I tried their delivery service. I selected a 4 hour window between 3 and 7. It's 10:00. They never called to say they were running late. I called about the order at 8:30 and they said they would call me back. I don't know if they plan on leaving my groceries outside overnight or if they are t coming at all. Shameful. I understand delays, but to not even call after being 6 1/2 hours late is a slap in the face. Especially 3 three grocery stores across the street from each other.
June 2020 by Sean H.
Hello ! I am Sean Hardman. I am Rolling out again to find the best Grocery Stores in all of the Olney ,Maryland area Of Montgomery County . As I roll into this town of Olney I notice this unique Store . This is Safeway . This Safeway Is right across the street from the general Olney Shopping Center Areas . It has 2 big main levels . It has an Outdoor and Underfeound garage areas for this Store . In the Underground Garage Area has an elevaor that leads to the Main floor of this store . Thuis stire can be acessed in 2 ways in thew underground area or In the upper paring area This store has greast advertizements in their windows and grwat Floral Designs on their front porch area . This Place Is brand spanking new and Has Great Cashier Line areas and Customer Service desk which is totally Awesome . This place is a very huge store with all bigger and selective isles That have great food items newspaper stands and magazine stands and seasonal stuff ad more , They have a bigger Bakery , Seasfood Area , Deli Area , Pharmacy , Seasonal Isles and so Much more . They have a huge Pharmacy too as well in this place . It just blows my mind how Awesome this place is . I used to like safeways when I was Younger and then I had varaities of other interests . But I always loved this store for its prices and sales and Hospitality . When I needed or wanted something in Safways The store staff people were always ready to help No Questions asked No Hesitation . I Loved the Apple Ciders , The Maple Syrups and Stationary Stuff they had there , Plus magazines OfMy choosing I liked too . But when shopping here always keep within Your budget what you can afford . There is so much stuff to choose from look over take in the deals . Then go after what you really need there . That is what always helped me when going in Safeways to shop . That is what made it s fun and unique . In this day and age this Maryland area is facing The Most biggest Threat Its ever faced in a lobng time A Corona Virus Pandemic That has caused us all t Live In Fear , Terror , Paranoia , Ignorance , And Hatred ,. But This is Not who we are , This Is not what we represent as United States Citizens . The United States Is Supposed to be About Freedom , Liberty , Justoce , Tolerance , Peace , And Good Will To All No Matter How Different They Maybe or Look . But Sadly In this day and age , That is not the case anymore. But we should and can be better men If we learn to Rise above And Conquer This Great Act of EVIL , We Cabn and Must be the Better Men to show this world that we are ad can be again . We Must becme these Srores faithful Devoted, Loyal patrons as we all oince wewre and can be again . Tyhese Drore need our help and Support in these Trying times before it falls into Finanacial Ruin & disappears forever . So come on down to Safeway and get an experience you all will not ever forget . I am sure they look forward to seeing You and Enjoying your Patronage again . This ends another of Finding the Best Grocery Stores In all of The Olney , Maryland Area of Montgomery County Till Next time we meet in my next folloqwing editions coming to you al very soon near you . Good Luck, Happy Shopping , And Good Hunting , & Be Safe Everyone !
April 2020 by Nori H.
Huge shout out of thanks and appreciation to Pharmacist on duty, Suzanne. This past week I phoned a prescription refill into SAFEWAY'S automated prescription refill line. About an hour later I received a call from Suzanne, Safeway's pharmacist on duty. She told me that Safeway had been having difficulty for some time keeping this particular drug in stock due to a nation-wide shortage Safeway could not control. She went on to say, however, that there was an OTC version of it sold in the store. She had pulled two boxes off the shelf for me and asked me if I wanted her to hold them behind the counter until I could come in and purchase them which is exactly what I did. As she's done in the past, Suzanne went over and above her job description and I am so glad she did! She is thoughtful and caring and I truly appreciate having her at Safeway as my Pharmacist!
April 2020 by Susan K.
This safeway is not practicing any social distancing within the store - and NOT ALL THE CHECKERS WERE WEARING MASKS! I tried my best to stay away but the person in charge of the self checkout was not wearing one. Safeway should be taking this seriously especially with the number of cases skyrocketing in MD!
October 2019 by Whitney M.
I was at the pharmacy today picking up a prescription. I have been to this pharmacy multiple times over the past year, and I had already been at least once for the specific medication I was picking up today. I had to use my old California ID card (which obviously had a California address on it), and the pharmacist said that she couldn't take an ID without my current address. As I said, I have been there multiple times before, always with this same ID, and once before for this same medication, and I had never had a problem picking it up. I had my empty prescription bottle from last month, which had my current address on it. When I showed it to the pharmacist, she said that I could have put any address on that...? I also had paperwork from my doctors office with me, with all my information on it, and she once again said "well you could have put any address on that as well". Um... what? She then went on to tell me that "when you move to Maryland, you have 30 days to update your address...." blah blah blah, "if you get pulled over this isn't acceptable" ... completely out of line, in my opinion. Long story short, she essentially told me to my face that she thought I came out here allll the way across the country from California, to use a fake address in order to pick up a prescription? It was a weird experience at a pharmacy I've been going to for MONTHS, all while my 7 month old baby was crying in her stroller next to me and a line was forming. It just did not make sense. She even asked to see mail to prove I lived here. Why would I have mail with me in the grocery store? It was so weird.
October 2019 by Tierney G.
Usually I love Safeway because it's decently fast and has everything but this morning I stood in line at Safeway forever because they only had one register going, how hard would it be for one of the managers to check people out?
October 2019 by Jack G.
Almost two years after my review and upon reading other reviewer's complaints I am dumbfounded that Safeway has done NOTHING to fix their checkout problem. It is simply not staffed enough. What they have done in the meanwhile is add more self checkout stations. That's great as I don't mind doing my own check out but some people don't like to have to do it. Safeway has to realize the only reason they have so many people lined up in the self check line is because the line at the ONE staffed checkout is 3-4 people deep Not sure what is up here and am wondering if this is a systemic problem with this chain or just with this store. Maybe they are all going the way of gas stations and banks and the like making people pump their own gas and use an ATM. Yes, I am showing my age but there are enough seniors in Olney that prefer to have a person and not a monitor check them out.