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November 2023 by PAWS Mingle
I've been coming to this office for 3 years and have lost 109lbs total - I have been in maintenance for the past year or so. The staff is responsive and knowledgable and nice most of all. I don't know where I would be if I did not come here. I have gone to the usual other clinics in the area and seriously they don't compare. Thanks Dr. A and team.
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November 2023 by Shakeila Outlaw
DO NOT PURCHASE ANY WEIGHT PLANS WITH THIS COMPANY. THEY WOULD CHARGE YOU MEMBERSHIP FEES EVEN WHEN YOU TELL THEM YOU CANCEL. THEY WOULD NOT LET YOU CANCEL UNLESS YOU GO INTO THE OFFICE. I HAVE BEEN SICK AND UNABLE TO MAKE IT INTO THEIR OFFICE BUT THEY STILL CONTINUE TO CHARGE MEMBERSHIP FEES. THEY NEED TO BE REPORTED. SCAMMERS
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August 2023 by Egypt Edey
Just in love with a staff!!! They make me feel comfortable and give me all the information that I need Thoroughly... I've been going here for about 10 years or more. Thank For your Services.
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July 2023 by Gabriel St-Cyr
My aunt came in for an appointment recently and she could not stop raving about how exceptional the service and facilities were. The doctor was kind and efficient with their time. Thank you to the DWLT group for making my aunts day :)
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July 2023 by heather bush
I almost died from their services. I had Congestive heart failure. All the time I was going there I only saw the Dr once or twice n NEVER HAD BLOODWORK DONE. The one time they tried to draw my blood the tech didn't know how and everyone else was busy. Now I'm ruined for the rest of my life.
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February 2023 by Joy Hudson
Had an appointment today as a returning patient. I haven’t been here since 2014. I left because the place is dirty. The waiting area chairs — you sit down and are almost on the floor! It smells like plug-in (stinks, medical settings shouldn’t smell like anything… should smell clean) The room they took my vitals in had dirt on the floor as if it needed to be mopped with bleach, the massage bed, or whatever you call it had a blanket on it with juice stains and hair all over. The green chair’s had dirt and wear and tear… the leg on the chair was crooked. This is the first door on the left. You all are getting too much money for it to be dirty with old gritty furniture. For 2 weeks of medicine $90, I went right back to right weight for my $75 and 3 weeks worth of medicine, ALSO where the employees wear scrubs as they are in a medical office as they do NOT at Decalo. I had such high hopes, but ITS A NO FOR MEEEEE!
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January 2023 by Joy H.
It's a no for me. This place is dirty: appointment room floors have dirt marks, the chairs appointment rooms arms are so worn down and dirty, the bed I was sitting on had juice stains and hair all over as if it needed to be washed. The waiting room lobby's chairs are from when I used to go there in 2014. I was so low sitting to the ground. The staff does not wear scrubs (in a medical setting). I had an appointment and walked out I was so disgusted. This establishment is getting by far too much money to be so filthy and run down. I don't think a medical setting should smell like plug in fragrances, like their trying to cover up the weird smells in there. I'm glad I stuck with my gut and walked out. Right Weight Center is far better and clean! I DO NOT RECOMMEND DECALO!!!
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January 2023 by Zerita H.
The floor( carpet and linoleum need a good cleaning) . The furniture is FILTHY and the business has an awful odor. The staff are obese, which says volumes to me. One person nails were so long, there is no way she could put on gloves ( probably doesn't) . I left out after observing the environment and staff. There is no way that I would even allow them to administer a B12 injectionWhat happened to the elegant, laid back environment of the Decalo of years ago. Close down , clean up, retrain staff and then re open
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May 2022 by Lavisha K.
Don't waste your time coming here. The only good thing I can say is Dawn is a sweetheart. She actually does her job. Now to the negative if I could give no stars I would. Jacinta the "front desk manager " is unorganized and a mess. She tell lies over top of lies and whenever you catch her in the lies she find more lies to excuses the others. Please don't waste your money or time here.
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May 2021 by Tiffany Davis
gained twice the weight back
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April 2021 by Rena Brown
I have tried numerous times with Decalo. However today was the absolutely last straw with this business. Communication horrible...Staff horrible Professionalism horrible. I do not recommend this business AT ALL!
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August 2020 by Dee W.
This place continue to be a s*** show, even through covid. They truly need a reset button. People need to truly stop supporting this place including myself and let them close for good. They are the example of what a business should not be. Rude employees Slow They give you the run around You don't know what they really giving you. They lie and tell you their giving you something different. Everyone attitude is terrible except the new people they really don't understand why so many complian until there 3rd week. And they are a nasty bunch of women minus 1 or 2. Its plenty of places that does the same. DONT GO HERE
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August 2020 by Tracy Phillips
Today I was getting the run around between the person answering the phone @ Decalo's who just took my info but didn't have any answers, the pharmacy & insurance co.!! I finally had an angel by the name of Ray pick up the phone from Decalo's, call me & did not stop calling whom ever she needed until the issue was resolved THEN called my pharmacy to make sure everything ran through correctly before making the final call to me letting me know I could pick up my script in an hour & all the while kept me informed on what was going on the whole time.!!! This to me was amazing the way she went above & beyond to help me!! Thank you so much Ray!!!!I also would like to give my girl Tish @ Decalo's a big thank you for the years she's been doing what Ray did for me today!! Unfortunately she no longer working in that area but I'll never forget what she's done for me over the years!!
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August 2020 by Shawn Fendall
I have been using this program for 2 years and it has been amazing! Great customer service and incredible results!
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August 2020 by Miya Raspberry
The service is okay starting out but if you get the membership its robbery! You pay a set price monthly but if you miss your appointment or come in for service mid month they rob you of your supplements and want you to pay for the next month in advance if you ask for your FULL month of supplements. Supplements that you already paid for with your monthly plan. How can someone pay for a service and regardless of the day you come to the office,not get WHAT YOU ALREADY PRE-PAID FOR?? There is another great program EZE Health Center, more professional and personable.
