Self Storage Plus, located in Oxon Hill, MD, offers a secure and convenient storage solution for residents in the 20032 area. Opened in October 2020, the facility features flexible gate and office hours, making it accessible for various storage needs, including long-term options for military personnel and short-term solutions for personal belongings. Customers have praised the excellent customer service, particularly highlighting the assistance from staff members like Cheryl and Felecia, who are noted for their helpfulness and dedication. However, some long-term tenants have experienced issues with communication regarding rental increases, expressing frustration over delays in responses from management. While the storage facility is generally considered secure and fairly priced, a few customers reported problems with pest issues in outdoor units, leading to concerns about the cleanliness of their belongings. Despite these challenges, many appreciate the overall service and convenient location of Self Storage Plus.
I have had my unit since the end of 2018-till now. Several times I have tried to contact them about my rental increase. I miss Mr. Scott who was very efficient. I am a long-term customer, and I am trying to figure out why is it taking them so to contact me? I have called 3 times with no response whatsoever.
January 2025
Everything was wonderful customer service was top notch
October 2024
It would’ve been a 5 star if it stayed open longer!
