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June 2023 by K Cary
Sales clerk placed an item back on shelf. We then decided we liked the item and proceeded to take it around store to find matching purse. The other sales clerk then took the item back from us stating it was already being purchased by another customer. We were extremely confused and disappointed in the way the clerk handled that situation. It was likely miscommunication on the first customer and clerk, however, the situation was handled very poorly and the sales staff needs to be trained better.
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June 2023 by Stephanie Reed
Awesome customer experience! Demar knows how to treat a customer the way they should be treated. If you are not the manager, you need to be!!! Thank you for your help today.
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June 2023 by Soni Vase
The customer service was amazing and so friendly. I'm definitely coming back to this location.
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April 2023 by Roderick Moore
Excellent prices and variety. She loved it and purchased Two Bags! What a day for me...I mean us???
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April 2023 by Sharon
Good customer service and selection, reasonable prices. Was able to buy a new "spring" wallet
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March 2023 by Arcenia Macklin
Clean store and a variety of options. Some sales were decent.
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December 2022 by Will Armstrong
Great selection. Good deals. Excellent seasonal discounts for Christmas.
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December 2022 by Elizabeth Troncoso
INCREDIBLE sales, selections big and very nice staff!!!
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November 2022 by Teresa Armour
Wouldn't ever go back got racial profiled lady followed me through the store broke her neck trying to look in my bags I had with me and wS very nasty and rued will never go back as long as I'm black
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October 2022 by peter ong
Clean and neat. Furthermore there are some model we never see in fashion outlet at niagara fall
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October 2022 by DEB Daisyhillbedandbreakfast
Great location, outlet shopping and great prices ! I highly recommend.
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September 2022 by Selena Foster
The male employee here is rude his name is Jamarr L. (That’s what’s written on my receipt) The cashier was friendly (Micah C.) and asked did anyone help me. Jamarr proceeds to say “I helped her”. I say no he didn’t. No one helped. He then behind tone cashier looking at me loudly saying “oh I don’t do attitude you can meet me in the lot”. This type of person shouldn’t be working in retail let alone customer service if they want to be disrespectful to customers. I use to love this store and the staff that worked here. Lately white customers get greeted while black customers don’t. I visited July 4, 2022 at 2:52 pm
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September 2022 by Cyriaca Decaille
Love this store nice and pleasant employees. Was there in July and again this month, bought a couple of bags. Thanks for the beautiful experience
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July 2022 by SimplyLeonaa
The male employee here is rude his name is Jamarr L. (That’s what’s written on my receipt) The cashier was friendly (Micah C.) and asked did anyone help me. Jamarr proceeds to say “I helped her”. I say no he didn’t. No one helped. He then behind tone cashier looking at me loudly saying “oh I don’t do attitude you can meet me in the lot”. This type of person shouldn’t be working in retail let alone customer service if they want to be disrespectful to customers. I use to love this store and the staff that worked here. Lately white customers get greeted while black customers don’t. I visited July 4, 2022 at 2:52 pm
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June 2022 by Brenda Jackson
My husband purchased bag for our 49th wedding anniversary Thanksgiving weekend. It is now May and my bag is falling apart. It isn't my everyday bag but I am surprise at the workmanship. I have some bags over 25 years test look better than this. Can I return it for repairs.
