Shell provides automotive services including oil changes, repairs, and state inspections. Customers describe the mechanics as honest and reliable, with one noting they allow customers to provide their own parts for installation. The inspection service receives praise for being thorough, knowledgeable, efficient, and courteous, with one reviewer calling it one of the best places. The staff inside at the counter is also noted as sweet and wonderful. However, experiences with some repair shop employees are mixed. Multiple reviews mention staff being rude, having a nasty attitude, dodging questions, or not fully communicating issues, such as a needed coolant top-up. While some customers enjoy the service and plan to return, others state they will not come back due to these interactions. The business is seen as competent, but communication from some mechanics can be inconsistent.
I ask the head mechanic about my engine light being on and would they be able to fix it. He had a real nasty attitude and I didn't like the way he was speaking to me. I have been coming to this station for years but I will not be coming to this station anymore.
October 2023
Very professional with safety inspectionArun did all kind of cars inspection in very professional manner
December 2022
Good service. Went in for state inspection and they were thorough, letting me know what repairs I needed - wiper blades and bushings. Unhappy about failing the inspection, but better safe than sorry!
