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September 2023 by Angela W
This Oxon Hill location is ridiculous. I told the teller 3 times to deposit my business check into my business account! She still got it wrong. Uggggg. Then they put a week hold on the funds. Trust me.....drive over the bride to the Alexandria location and work with a more competent location.
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March 2023 by Wanda Jordan
Went to the branch with my Dad to withdraw funds, and because he has dementia and couldn't answer questions, they denied his withdrawal. We had the worst demeaning experience with Capria, the teller, and Allie Sesay were very unprofessional. Do not bank at this branch it is awful. I went to the branch on Oxon Hill Rd and received the best professional courteous service. The difference in attitude was refreshing.
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December 2022 by Katrina Mathis
Service was quick, friendly and efficient.
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July 2022 by Dimion Campbell
Very under staff. Need to hire more people.
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March 2022 by Stephanie Rosemary-Ortiz
Avoid this bank location at all cost the staff obviously don’t know how to be professional at this location.
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July 2020 by Melissa Moore
Whoever answers the phone needs to be fired ASAP she’s unprofessional and rude.. also don’t deposit any cash into this ATM because it will take your money
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February 2019 by Derrick Curry
Their drive thru is NEVER open!
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July 2018 by Kp truth
They are completely understaffed. Long wait times.
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December 2017 by The Blazing Revolver
I visit this agency today but I really do not recommend anyone to visit it , the staff is deficient, the drive tru closed in my opinion they should close this place.
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September 2017 by Michael McAllister
Would give less but can't waited 45 mins. in line to deposit a check. They only had 2 tellers and one acted like she didn't know what she was doing I will not come back to this branch
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May 2017 by Christopher Booker
It's the first of the month, people have rent due and need checks cashed and you open up at 9 and you only have 2 tellers. Then you have to wait until they count there drawers and wait for the computer system to start up. Horrible. There is a line out the door of customer waiting.
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April 2016 by Julian Dotson
These folks are very helpful and thoughtful. There's never a packed bank. Always fast and efficient.