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March 2024 by Rosa Sanchez
Nice place to buy good quality products ? especially the TOMFORD matte. Foundation l love ? I recommend the best ? women to buy said rich perfumes ???
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March 2024 by Shakhriyor Abduazimov
Very respectful and courteous, great customer service. The pretty cashier girl was the best. I shop here often and only few times I've dealt with such professionals. Yesterday was it.
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March 2024 by Cynthia Walker
Great buys
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December 2023 by Lauryn Gwathmey
Although the store was very well stocked and clean during my shopping experience, I felt very unwelcome. 0/4 of the employees that were present spoke to my mother or myself in the ten minutes we spent as the only customers in the store. We decided not to buy anything due to the lack of professionalism.
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November 2023 by osenat aremu
Alexis & Diamond were ABSOLUTELY amazing this evening! Spent a generous Amount of time getting me the perfect look for my event. They were extremely kind and professional and the reason I will be going back!
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November 2023 by Kiyan Mitchell
The Clarksburg Outlets location is a fantastic store! Amazing service, knowledgeable staff, that not only uses the products but also really knows the products. You can tell the strore is well run, kudos to the management team!
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October 2023 by Helen Little
I’ve never written a review for a business before but felt like it was only right to do so for this store- I walked into the Cosmetics Company Store in Oxon Hill on Saturday Sept 23 around 7pm-7:15 and no one even told me hello. There were 2 ladies working -(I assumed they worked there they wore all black and were near the register) -that were doing their makeup and having conversation with each other One of the girls had a mirror in front of her and products laid out and was doing her makeup, which is at first why I thought she didn’t work there but she did. I understand being slow and not having much to do (I work In Retail Myself) -but it was just unprofessional- Didn’t even feel comfortable approaching them to ask what I came in for, so I just left. I doubt they even noticed I was in there because no1 even looked my direction …- I usually have really good service at this cosmetics outlet but not tonight. Unfortunate !
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May 2023 by Deb - Real Girl Runway
Dean is fantastic and super helpful! The prices are always great. Highly recommend stopping by if you’re beauty product lover.
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May 2023 by Mesha Persaud
This is my first one star review and I feel horrible for leaving it but my treatment was unacceptable. I’ve never been to this location before but I decided to give it a try on Sunday 04/23. Needless to say- I will not be returning. I walked in- there are two shorter, older women behind the cash register area. It seems to be they were looking at something on their phone-They did say hello, but that was about it. I felt like I couldn't ask them any questions because they were too busy doing whatever it was they were doing. None of the products have prices so you have to ask them to check it for you which is already very frustrating as a consumer and I just felt like I kept bothering them since they were more concerned with personal conversation. I usually go to the Clarksburg location and they give amazing service-but I live closer to National Harbor so I thought I would try to start getting my products from there especially because I run out of my Night Repair pretty often and sometimes don't want to make the drive just to get one product. Plus I love shopping at Tanger Outlet in general!!!! No one at this location seems to be attentive at all or concerned with giving good customer service!!!!! After Sunday, I will continue to drive the extra half hour to Clarksburg.
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April 2023 by Altona Harrell
Previously didn't like blatantly rude for no reason..stopped by this evening great experience..Saved lots of $$ on Tom Ford on $$$
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April 2023 by Tabitha Gaines
Had such an amazing experience! DEAN is fabulous! If any of you stopped going here due to past poor management I urge you to give this store a second try! Dean, the store manager and his team are very warm and welcoming.
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March 2023 by Lakasha Martin
I love the cosmetic store - It only got a 4 because it took staff a very long time to assist or greet.
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March 2023 by Tanya Canada
I was very disappointed with the customer service. When I made a purchase nobody told me its a final sale and mascara gave me very bad allergic reaction. When I came back to the store they refused to give me credit or exchange. I will not shop there anymore.
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February 2023 by Gabrielle Cintra
I had the worst customer service I have ever received since arriving in the US. The attendant Scheherazarde (Round Rock - Texas) was rude to me, pressuring me to buy a product that was not the same as the tester. I bought it, but I went back to buy more products and show her that it wasn't the same product. Again, she was rude, and even touched me, holding my wrists, when I took out my cell phone to take a picture of her name. Also, she didn't finalize my purchase and said she would call security because I didn't pay for the product I was taking. It was humiliating and inhumane how she treated me and probably how she treats other customers as per the comments here
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December 2022 by Ping Chen
Closing before store hour and the lady seems to be annoyed when she told us 10 minutes left to shop…maybe she had a bad day?
