-
February 2024 by Lisa Lafferty
I like Nina Noroozi she the best very professional and cares for her clients ?
-
May 2023 by Shirley Hardy
Excellent and fast service. They helped me get the best refund possible.
-
April 2023 by Roger L
I can not get a callback from the Manager for an issue that is affecting my Maryland return from being filed for 2 months.
-
February 2023 by Michael Thompson
Good service just the price is high very high. Rate was 50.00 dollars. Higher than last year. Pretty sad for 15 mins time.
-
February 2023 by Sharon Hospedales
Cassandra has been my go to person for years, the service she provides is outstanding.
-
February 2023 by Kurt Heimbach
Nina is always friendly, efficient and professional!
-
February 2023 by Rickey Stuckey
Great customer service.
-
October 2022 by Danielle Swayze
I filed my return here this evening and they were very helpful and professional; however, I was charged 180 dollars for one return and one health exchange form. I thought this was outrageous. Just due to the cost, I wouldn't return. In the past, my returns have been about 50 dollars each.
-
October 2022 by Tracy Bollinger
Love NOT doing my own taxes
-
September 2022 by Ashlee
Mark Geppi is the best, he's so pleasant to work with and he is so knowledgeable. I honestly couldn't imagine doing taxes without him, and hopefully never have to! Mark is literally the bomb dot com -- we adore him!
-
May 2022 by Justin Stilley
Best tax office in the whole U.S.A. Thank you Mark. Your experience an guidance truly showed. This office is very knowable understanding of time with the patience to work with someone that knew hardly any about texts. Thank you Hrblock you got a life time costumer.
-
April 2022 by Mellis
I stopped at this location yesterday after confirming online that H&R Block does state only refunds (I have already filed and received my federal). Upon arrival the tax pro Cassandra told the person at the front desk that they don’t do that unless I file federal as well. Then, she told me to leave. I asked if they were sure and they said yes. I left and called another H&R Block on Harford Rd which said it is absolutely something they do. They can file a state only refund and explained how to do it. I went back into the office told them about my call with the Harford Rd location and explained how they can do it. The receptionist took my paperwork and said a tax pro will call me. 2 hours later I receive a call from Cassandra who said “We told you we don’t do this earlier today.” I explained that I spoke with Harford Rd and how they can do it. Cassandra responded “You couldn’t pay me enough to do your taxes. If they said they can do it come get your paperwork and take it to them.” I did just that. I picked up my paperwork, called the Harford Rd location and upon walking in Melissa handled the issue very professionally and had me back out the door in 15 minutes. Because I already filed my federal return and the Maryland state refund date was pushed back to July, they have until July to file it. Absolutely no reason the Waltham Woods location couldn’t do it other than Cassandra’s outright refusal to provide a service H&R Block offers. I’m glad I called the Harford Rd location and was treated properly. I can’t imagine H&R Block corporate office would approve of the way Cassandra is treating potential customers that walk into Waltham Woods, telling them to go elsewhere or mail their taxes in. If you want a true H&R Block experience go to the Harford Rd location instead, Melissa at the front desk will make sure you will be treated well.
-
April 2022 by Vivian D
Nina Noroozi. She is caring, prompt, direct and thorough.
-
February 2022 by Ashlee Rutherford
Mark Geppi is the best, he's so pleasant to work with and he is so knowledgeable. I honestly couldn't imagine doing taxes without him, and hopefully never have to! Mark is literally the bomb dot com -- we adore him!
-
June 2021 by linnet dayal
Was able to file my return fast and easy. I was very worried my wife and I could not file our taxes this year because of our crazy schedule, but our H&R block representative was very helpful and filed it for us very quickly.
