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January 2024 by Nicole P.
Purchased a hair product that was advertised as 50% off, but the discount was not applied at checkout. I paid with applepay and because of that the person in charge said that the product could be refunded but I would have to wait 3-5 business day for the refund to post and I would have to purchase the product again at the discounted price. I understand that mistakes happen and the original cashier did apologize. But when I voiced my frustrations, as I am the one being wronged, (and I wasn't yelling or disrespectful) the manager said "calm down I'M TRYING TO HELP YOU!" That comment struck a nerve because you are not trying to help me. I was over charged and told I have to pay more money to get the product and wait for my refund all because of my product being wrong up incorrectly by your employee!! That line should never be by any representative of any store when the mistake was made by the store!!
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December 2023 by Ashley C Thomas
The employees are always very helpful. Good location right all of the beltway. There is a rewards program that accumulates. That comes in handy. Good selection, and reasonable prices on items. This is my go to. I came out to this hair store from Harford County. There are often sales, and giveaways going on their Instagram page. Highly recommended.
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November 2023 by Chloe Jones
spent $300 on “human hair” and it only lasted 2 weeks before becoming tangled and mangled.. took the bundles to my hairstylist and was told the hair was actually synthetic human blend. STOP SCAMMING PEOPLE!!!!!!!!
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October 2023 by sharleen lindsay
All you hair supplies need now price maybe high but it’s there
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August 2023 by Roslyn Hosley
Large selection of beauty supplies . I didn’t want to leave
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August 2023 by Madison West
I just visited this store today after seeing it a few times but never actually going in. WOW! The inventory is massive and I found the staff the friendliest I’ve ever experienced in a beauty depot. I walked out after buying much more than I originally intended and I will definitely be going back. I left a very happy customer!
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May 2023 by Corey Dudley
If you're looking for beauty supply needs this location has every. The staff is very attentive and patient and very knowledgeable. This location is clean and well organized. My house off to the status of management of this location... I shall return
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May 2023 by Dorothy Manning
This is the best Beaty cosmetic store I have ever visited.. Isles not crowded because they are pretty wide . Shelves well stocked with products for all hair types and so much more..
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May 2023 by S Gemini
First time going to this store. A lot a lot variety of products for every hair need. The staff is very pleasant. Think I will be going here from here on for my hair products?
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April 2023 by Tammie Williams
Jisele and Zyiona gave great customer service. They were helpful and created a friendly environment. I left with a smile. Keep up they great service ladies.
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March 2023 by Dee N.
From the minute, you walk in the door whether you have on a coat, have a bag in your hand or not there are people watching every single thing you do like you're about to steal. I was on the phone and reading the bottles of hair products, and every time I looked up, there was a lady standing at the end of the aisle I was in with her arms crossed. I had my wallet in my hand. My phone was on my shoulder and I'm reading the bottles and she's watching me like I'm getting ready to load up my clothes, which had no pockets She watched me the whole entire time like I was some kind of thieving criminal. Finally I just put down the products that I had in my hand called to my daughter who by the way had on baggy clothing and carrying bags from the store next door who she was not even watching and left. Very bad 1st impression. I left and went to Sally's I refuse to spend my hard earned money in an establishment that treats me like I don't belong in there.
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February 2023 by Tanisha McCray
Latia is super helpful each and every time I come in! Always with a smile on her face and willingness to help! Thanks again!
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February 2023 by Kenya Princess
Latia is so helpful every time I come she greets me and helps me find everything I need. She is always so pleasant and willing to help she is amazing ❤️
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February 2023 by diara tilghman
Tia and tiyjah did an amazing job helping me find trimmers. I did not know much but they did great helping me
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February 2023 by Dayna Lipscomb
Khyria was very professional and very knowledgeable about every product I asked her about very good customer service
