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March 2024 by Donna A.
The first time I visited poplar, I was very impressed and excited to return to the store in hopes of finding the right engagement ring. The Caucasian man who waited on us was amazing! I tried on so many beautiful rings and felt excited about returning because he was so polite and trustworthy. However, I returned on Saturday and a man with dark hair responded to us insulting us and the ring I brought in for potential repair. All he did was talk down to me. He made me feel horrible and I didn't trust him at all. He didn't even ask if I was interested in seeing any rings (even though I was looking and had money to buy!) Now I feel like I only want to return if the nasty man isn't there!!! His behavior and insults were completely unnecessary.
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October 2023 by Nicole S.
Great staff, great service, great selection. We've been buying from here for many years! We've never had to actually pawn there, but I see all of the satisfied customers while we are in there shopping.
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September 2023 by I A
More interested in lowballing you than give a fair price. Stay away from these sharks if you have anything valuable to sell.
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May 2023 by Troy H
I went in there with my own research to pawn a couple of watches. They did not disappoint. They were only a little off of what I was thinking. But, let's be honest, if the pawner does not rebuy, the pawn broker has to hold the inventory, market it and hopefully sell it to get their money back. I totally get the concept. And, where else can you go to get cash for your items? Sure, you can try to sell on Ebay, ETSY, etc. But, then that takes time, packaging, shipping, possible mail issues, etc. They make it easy to sell or pawn. And, if you are looking to buy, they have great prices on some unique pieces. Check them out!
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April 2023 by Lisa J.
I'm sorry but the stars does not give this place justice... I am a long time customer Lisa... when I tell you they work with you they work with you. it's disheartening to see some of the negative reviews because this place is one of the greatest last standing pawn shops around. They are always fair. Yes you may walk in and it's busy but it's busy because everyone knows the only place when you need to pawn or buy something and it's guaranteed that the product is good is this shop.
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March 2023 by Hitomi Hayashi
Very nice people. reasonable price.Quality work ?✨?
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December 2022 by Randy Boatswain
My favorite pawn shop hands down. I've purchased everything from TV's to power tools.
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December 2022 by James Ennd
Left a review over a week ago about an employee being sarcastic over the phone and an item being highly overpriced the owner took the time too at least look at the review see how long Ive been coming there offered to have me call speak about it goes a long way just getting an apology showing he cares about his business still think the item was ridiculously priced for being used when a new one was 200$ less almost with game I went elsewhere just would have been nice to go there and get a deal like I've done in the past. Took down old review and left this one thank you for your apology.
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November 2022 by Ted Thornton
Great service. Beautiful storefront. Quality selection
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October 2022 by Patti Potter
Just purchased a beautiful necklace/ earring set that was priced way below the appraisal. If you haven't shopped at Polar Jewerly, you are missing some beautiful pieces at unbelievable prices. From here on out, it's my "go to store" for Jewerly. Thank you Chad for your courtesy and commitment to customer service.
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October 2022 by One Wild weekend
They over charged and did not provide a receipt for my complete transaction. The 1st guy was rude & short with me being unwilling to assist. I’ve utilized this pawn shop for years and will never return after my last experience. Overall seemingly upscale but again……I’ll never return.
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September 2022 by Lou Dog
Don't go anywhere else, these guys are the BEST! Very welcoming and HONEST.
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May 2022 by Shadia Williams
I love this pawn shop I tell all my friends to come here
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May 2022 by Karl Heuer
David was extremely helpful and professional. He help me find the exact piece I was looking for. It was exactly as advertised on their website and the price and value was outstanding. The piece is an exceptional condition and works as if new. I will definitely be doing business with Poplar jewelry and Loan again.
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March 2022 by Roshawn Taylor
I have used P.J & L many times for the past 6+ years for loans. IF I COULD GIVE THEM A 100 STAR RATING I WOULD. Everyone is always pleasant. AND THEY ARE VERY FAIR and KIND and JUST AWESOME. I have dealt with other loan places and by far PJ&L IS THE BEST. It would be worth you time and travel to come here. I haven't even told you about all they have done for me to make my transaction go well for me. I will say this when Covid first hit they gave back and only made me pay the cost of my loan and not the interest fee. THANK YOU PJ&L. #100stars.