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July 2025 by kevinm
Nice and convenient
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July 2025 by Brian Siwinski
My go to for hardware. Great selection of stainless and very helpful staff.
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June 2025 by Theresa Brandt
Went to buy a shovel. I did get it and at a great price. I was happy with my trip. I found the shovel easy. I couldn't use the vip number didn't come up but received a discount price. Chasher was very pleasant gave me information about a plant water can. That's it last a long time had for 10 years.
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August 2024 by Jeff Reis
All home improvement projects and everyday home accessory needs should start at Ace. Not only are their prices fair but the local knowledge cannot be found at a big box store. Ace is my first stop and in most cases also my last stop. Thanks for being in the neighborhood!
Update: Still my go to spot for all those little and big weekend projects.
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August 2024 by Alex Tougas
This is one of the best hardware stores I've been to! Friendly and helpful staff, Mike in particular has gone above and beyond for me several times. Highly recommend!
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July 2024 by Ian Jones
Everything was easy to find on my father's trip to the Ace Hardware Pasadena, Maryland location.
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May 2024 by Alois Sailor
I like Ace. It's easier to find something and they are very helpful. Use their rewards to save money.
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March 2024 by Roger Baillie
Nice hardware store.
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December 2023 by Kathy Rickert
The manager would not honor a 50% off sign for outdoor Christmas lights. It was clearly marked with the product, but he claimed that they were for summer decorations.. not on sale????? Not, as a "manager' he should have honored the sign. We are exceptional custo ers of this Ace and a manager has foregone our business over 20 $.It was a 10 light driveway stake light for 19.99. Very disappointed ?
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December 2023 by Emjay
This was my first time to the store and I am going to avoid this Ace because they are so unhelpful. Usually when you walk into an Ace people are asking if you need help and ready to direct you to what you need. Today I walked through out the entire store and the only help and guide I had was the store cat who followed me around. When I went to the paint section to ask questions and I was shooed because they were helping another customer, and instead of coming to me after they were done they just started to chat among themselves. I would rather drive further away to get help at a smaller Ace Hardware that will actually help me and be friendly.I’m only giving 2 stars because the place was clean and organized, plus they have a friendly store cat who followed me around while I shopped.
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October 2023 by Jason Zahn
The staff are always friendly and helpful, the location is super convenient near other shopping stops, and the store is always clean and well lit. YES, the prices are about 20-25% higher than Home Depot or Lowes, but this is so much easier than farther away to the bigger box stores and fighting the larger crowds and parking lots. You should check their inventory online because they do have smaller selection being a small store. Sign up for the rewards program to get the regular % off and $ off coupons, which makes the prices much more comparable....also they do discounted specials on their own gift cards around Black Friday and Christmas. Strangely, the Ace store in Severna Park is owned by a different family so the computers don't cleanly accept each other's coupons but they always are willing to match and do an override. We bought our gas fireplace here as well and overall had a nice experience with them too.......so overall, we like supporting this little local store.
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October 2023 by Dan Meka
Contacted Costello's Ace about installing a pellet stove insert at my house. During the discussion, I expressed concerns about the existing fireplace setup and provided photos/measurements to the sales person. He spoke with someone and they said it was not going to be an issue. Fast forward to the pre-installation. The person measured and we realized it would not work (the surround would not fit). The pictures provided definitely show that it would have been an issue before the pre-installation visit. In the end, I was refunded the deposit, except they charged a $100 pre-installation visit fee. Rather ridiculous as they should have not even gotten that far along in the process.In the end, don't buy a stove insert from Costello's. The sales person will tell you what you want to hear.Update: Their sales manager reached out and profusely apologized for the issues I encountered. They refunded the cost of the pre-inspection and offered to look into alternatives for getting a pellet insert.
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October 2023 by bobby Giles
Can always count on someone to find what you need if they carry it great neighborhood store
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August 2023 by Ela Trick
I somehow lost a peg in my car that holds up one side of the hatch privacy cover. Tried to get a replacement part to no avail so decided to go into Ace to see if I could find something that worked.I turned down the aisle with all the little drawers of nuts, bolts, screws, etc. And there he was. Ralph asked me if he could help and worked with me, going back and forth to my car to help me. He innovated a solution that isn’t just a temporary solution but actually works perfectly. There’s no need for me to keep trying to get the actual part. And his interactions with other employees and customers during that time was 5 stars too. Just a kind human and deserves to be recognized. Thank you Ralph! Signed, Mini Cooper lady
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August 2023 by Ken Christian
Cool staff
