Shell is a business known for its friendly atmosphere and skilled mechanics. Customers appreciate the amazing, honest service provided by the new mechanic, Brandon, who is prompt and thorough. The staff is generally polite and often asks how customers are doing, creating a welcoming environment. While most experiences are positive, there are concerns about one employee's poor customer service and attitude, which has affected some customers' willingness to return. Overall, Shell offers reasonably priced services with a good turnaround time, making it a popular choice for many.
Brandon got me in as soon as possible for an inspection and had my vehicle back in a couple hours. Needed it done and he made it happen. I be back!
January 2025
Brandon is the new mechanic here and he is amazing, honest and fair! He replaced a control arm in my car right after the snow storm, fit me in immediately and showed me my old broken part and explained things to me. I highly recommend!!!
June 2023
Average prices except on Thursday, then you get 5 cents off regular price.
