United States Postal Service
Post OfficesHours:
4301 Mountain Rd, Pasadena MD 21122 Hours
About United States Postal Service
The United States Postal Service location receives mixed reviews. Customers praise the staff for their helpfulness and good customer service, with one mentioning a staff member who quickly located a lost package and ensured its delivery. Many customers are satisfied with the care they receive for their mail and packages. However, there are also complaints about delivery errors, such as packages being marked as delivered when they are not, or mail being delivered to the wrong address, causing confusion for recipients and their customers. The staff are described as friendly and willing to help, even allowing customers to fix issues on the spot. On the downside, the store side of the post office often lacks packing materials, and the staff can be a bit slow due to many customers sharing their stories or missing details on labels. Overall, the location provides good service but has some issues with delivery accuracy and available supplies.
Most Recent Reviews
September 2024
If I could give them a 0, I would. Very unprofessional and not helpful at all. Just terrible customer service.
July 2024
Not helpful at all - staff doesn’t care and their customer service is awful.
June 2024
Wow. Was mailing something to the Bahamas. 1. She asked me how to spell Bahamas even though it was written on the envelope. 2 she asked me if this was inside the United States. 3. She said I needed a zip code.
Who is doing the hiring here?
More Comments(67)
Nearest USPS Stores
- Pasadena, Maryland
