United States Postal Service
Post OfficesHours:
4301 Mountain Rd, Pasadena MD 21122 Hours
About United States Postal Service
The United States Postal Service location receives mixed reviews. Customers praise the staff for their helpfulness and good customer service, with one mentioning a staff member who quickly located a lost package and ensured its delivery. Many customers are satisfied with the care they receive for their mail and packages. However, there are also complaints about delivery errors, such as packages being marked as delivered when they are not, or mail being delivered to the wrong address, causing confusion for recipients and their customers. The staff are described as friendly and willing to help, even allowing customers to fix issues on the spot. On the downside, the store side of the post office often lacks packing materials, and the staff can be a bit slow due to many customers sharing their stories or missing details on labels. Overall, the location provides good service but has some issues with delivery accuracy and available supplies.
Most Recent Reviews
June 2026
I wish I could give this place zero stars!
Sent out a package, they placed a white label (with nothing on it) OVER THE DELIVERY ADDRESS, cause my package THAT I PAID FOR TO BE SENT OUT, sent back to my house??? This order is now cancelled due to late delivery causing more money lost for me. Just disrespectful & pure...
read full commentSeptember 2024
If I could give them a 0, I would. Very unprofessional and not helpful at all. Just terrible customer service.
July 2024
Not helpful at all - staff doesn’t care and their customer service is awful.
More Comments(68)
Nearest USPS Stores
- Pasadena, Maryland
