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8:30AM - 12:30PM
14320 Jarrettsville Pike, Phoenix
Post Offices
“I want to give a huge shoutout to Latisha at the post office for her outstanding customer service. From the moment I stepped up to the counter, she greeted me with a warm smile and a genuinely positive attitude that instantly made the experience better. Even though it was a busy day with a long line behind me, Latisha remained calm, courteous, and incredibly efficient.
I had a few questions about shipping options, and she patiently explained each one, making sure I understood the delivery times and costs. She even helped me properly package my item to avoid any issues in transit, which I really appreciated. It’s clear that she takes pride in her work and truly cares about the people she’s helping.
What stood out most was her professionalism combined with a personal touch—it’s not every day you encounter someone who can manage their job so smoothly while also making customers feel seen and valued. Latisha is a true example of excellent service, and I hope her hard work gets recognized because it absolutely makes a difference.
Thank you, Latisha, for turning what could’ve been a stressful errand into such a pleasant and efficient experience. The post office is lucky to have you!”
“After having our passport appointments canceled 3(!) separate times at another location, we came in to our passport appointment at Stevenson Post Office (PO) quite pessimistic. It's only a shame we didn't try booking here sooner! Eric and the Stevenson PO crew were thoroughly courteous, patient, and efficient. Thank you! Wish we could give you folks more than 5 ?!”
“Not sure if anyone reads reviews of a USPS. But just in case -- the main gentleman working at this location on the weekday afternoon/evenings is SO great and helpful that I go out of my way to come to this one. I have probably been here about 10-15 times total, and always the same guy. Very patient, very clear with answers/options/solutions, knows what he's doing, and actually makes your day go smoother. I can't think of another post office that runs like that.Down-sides - It's a smaller location, so product selection is limited and sometimes there's a longer wait. The entrance/exit to the parking lot can be confusing.”
“The service of delivering mail is very poor on our road. On Saturday the mail is always mixed up among five boxes. Talked to postmaster in the past but has not been corrected.”
“Great, friendly staff and super helpful. The post office is small but has more services available than other larger ones. Love coming here, always receive a warm greeting.”
8:30AM - 12:30PM
14800 York Rd, Sparks Glencoe
Post Offices
“We've lived in Sparks three years now and have enjoyed everything about the area, including the outstanding customer service from all the Sparks Post Office team. So different from other post office experiences and deserving of a five-star (and I'd give more, if I could!) rating!”
“Employees were very efficient and friendly when I was mailing something out. Special shout out to Hawkins who was helping another customer while I was there. The customer needed a lot of patience and assistance and Hawkins did a great job!”
8:30AM - 12:30PM
8744 Belair Rd, Perry Hall
Post Offices
“I find this post office very professional and caring keeping customers moving through their business. I moved to this post office box in Perry Hall from my original community due to problems with fraud, and my mail has been secure since.
Every time I have been helped whether by Cynthia, Bonnie or Tabitha I have always felt their knowledge and capabilities were quite obvious. When they were on vacation, Anton was the substitute and he was every bit as helpful, knowledgeable and caring. Whatever goes on in this office they strive to make changes and difficulties as seamless as possible. I am greatly relieved I came here.
One last thought: In our current society plagued by fraud, I will never again trust an outdoor mailbox no matter where it is. That is where my fraud came from.”
“Danielle was amazing. She helped me with my passport and she has such a beautiful soul. She shines extremely bright through the entire facility. Amazing customer service!”
“The guy working here was professional, friendly, and helpful. I wish this location had better hours, and I wish prices weren't so high. But just like anywhere else, that isn't the worker's fault.”
“I gave it 5 stars because of the kiosk in the lobby. I can take care of all of my postal needs without having to talk to anyone with a bad attitude. My only problem is that there’s only one kiosk for the whole Pikesville area.”
“This was resolved. They usually are able and willing to resolve any issues.
My carrier pretty much refuses to deliver my license to my address. 3 times MVA has sent me my license and they keep sending it back saying I don’t live at the address. But every time I check my mailbox there is junk mail in there, bills, packages, etc. But anything from MVA? They refuse to deliver it. And when I call them they are no help!”
“Moved to the area in August of 2023 and obtained a PO Box at this architectural gem with the Armory across the street. Darlene, et al, have been wonderful to me. Darelene especially has assisted me with my passport applications, mail, renewals, etc. Really appreciate her and the team at this location.”
“My call with Mrs. Gilliam today was so nice. She really showed kindness and empathy. Her kind demeanor and compassion compelled me to want to write a review to show how much the time she took and her kind words were appreciated. She was also very professional and went above and beyond to take care of my issue. Her leadership is also seen in those she manages. The staff are all delightful.”
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“Witness some genuinely egregious and entitled behavior by a customer, which was met with patience and respect by the person working. I would use this post office anytime—pleasant and expedient service.”