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8:30AM - 5PM
14320 Jarrettsville Pike, Phoenix
Post Offices
“I don’t remember who my postal representative was, however, she was a lovely young lady and I had fantastic customer service. This is my first time coming to this post office and it was a wonderful experience. When I’m up in Towson visiting my boyfriend, I will utilize the post office is over here to send some stuff out to friends and family. When I’m back in Catonsville, where I live, I tend to go to the Arbutus USPS because the people in the Catonsville office are the pits! I avoid that place like the plague.
Fantastic little spot and fantastic Support. I will be back to ship out packages again. Thank you for everything! I had a wonderful experience and I appreciate that.”
8:30AM - 1PM 2 - 5PM
10421 Stevenson Rd, Stevenson
Post Offices
“After a bunch of issues at a different acceptance facility,that said they took care of the paperwork when I called ahead of time but didn't. I decided to go to the Post office and Eric was super helpful, Tuesday they have Walk in times. I am super thankful for Eric's help.”
“Not sure if anyone reads reviews of a USPS. But just in case -- the main gentleman working at this location on the weekday afternoon/evenings is SO great and helpful that I go out of my way to come to this one. I have probably been here about 10-15 times total, and always the same guy. Very patient, very clear with answers/options/solutions, knows what he's doing, and actually makes your day go smoother. I can't think of another post office that runs like that.Down-sides - It's a smaller location, so product selection is limited and sometimes there's a longer wait. The entrance/exit to the parking lot can be confusing.”
8:30AM - 1PM 2 - 5PM
3713 Federal Hill Rd, Jarrettsville
Post Offices
“Why do they close from 1-2pm every day?! Can’t they swap who is on lunch like every other business versus shutting down for an hour when we are trying to mail packages and letters that require customer support. Rant over”
“M-F is open until 4:30pm not 5pm. Keep that in mind if you’re coming later in the day.
The gentleman who works at the window is very friendly.”
8:30AM - 4:30PM
16944 York Rd, Monkton
Post Offices
“Great, friendly staff and super helpful. The post office is small but has more services available than other larger ones. Love coming here, always receive a warm greeting.”
“I find this post office very professional and caring keeping customers moving through their business. I moved to this post office box in Perry Hall from my original community due to problems with fraud, and my mail has been secure since.
Every time I have been helped whether by Cynthia, Bonnie or Tabitha I have always felt their knowledge and capabilities were quite obvious. When they were on vacation, Anton was the substitute and he was every bit as helpful, knowledgeable and caring. Whatever goes on in this office they strive to make changes and difficulties as seamless as possible. I am greatly relieved I came here.
One last thought: In our current society plagued by fraud, I will never again trust an outdoor mailbox no matter where it is. That is where my fraud came from.”
“The service of delivering mail is very poor on our road. On Saturday the mail is always mixed up among five boxes. Talked to postmaster in the past but has not been corrected.”
“Went to the Timonium post office today hoping to get my daughter’s passport renewed before she heads back after break from college. I didn’t realize that appointments were recommended and thought we might not be able to do it. Lakeisha, one of the employees here, went out of her way to help us and showed such amazing professionalism and kindness through the whole process. Appreciate having such a positive experience even during this crazy holiday season. Thank you Lakeisha!”
“It's actually in Executive Plaza II, on the Lower Level. It's a contracted office that doesn't seem to have the full options of a regular office (only had a couple of priority mailer sizes, not the one I was looking for.) The gentleman there told me they don't do international shipping either. Also worth noting that they are CASH ONLY, no credit or debit. Nice people, though.”
10AM - 1PM
825 Dulaney Valley Rd Ofc, Towson
Post Offices
“The guy working here was professional, friendly, and helpful. I wish this location had better hours, and I wish prices weren't so high. But just like anywhere else, that isn't the worker's fault.”
“As busy as this post office was today, Erin took the time out to help me get things done. The line was so long and when my turn came she did not rush me but took time to explain what i needed to know. Thank you Erin!”
“Giving credit where it's very much due here, but Ms Shamira at this location 1 day ago, it's currently May 15, 2026 now, was amazing and so helpful and guided my partner on how to change our address so we could get our mail at our new apartment. Without her, I would've still been wondering where our mail was because I didn't know I had to change our address with the postal office, but she made the process a breeze and explained everything perfectly. Shout out to her. Black girl excellence. ✨”
“Despite ongoing staffing shortages, the team consistently handles my needs promptly and always with a positive attitude. I’d especially like to thank Dominique and the other young lady who assists with passports—you both are amazing. Keep up the great work!”
2 - 5PM 9AM - 1PM
101 W Chesapeake Ave, Towson
Post Offices
“Actually open! Beautiful location with green marble, original woodwork, and a mural. Darlene was very kind and efficient. I’ll be making a point of stopping here for my shipping needs instead of the barren locations in the city which are out of the way and unreliable.”
9AM - 1:30PM 2:30 - 5PM
8201 Harford Rd, Parkville
Post Offices
“My call with Mrs. Gilliam today was so nice. She really showed kindness and empathy. Her kind demeanor and compassion compelled me to want to write a review to show how much the time she took and her kind words were appreciated. She was also very professional and went above and beyond to take care of my issue. Her leadership is also seen in those she manages. The staff are all delightful.”
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“The rating is so low I came as much out of curiosity as need. The place still looks like a depressing dump, but the man at the counter was super nice and efficient. Maybe the smiley face rating system brought about some personnel changes.”