ShopRite of Jacksonville is a large, well-lighted store with plenty of parking and a wide variety of products, including nice seafood selections. The store can get pretty crowded and the deli is often slow. Some aisles have clutter, and the parking lot is small with a confusing one-way section. While the smell just inside can be a bit off, the store generally appears neat and organized. Many employees are noted as being friendlier than at other locations, often going above and beyond to help customers. Instances include employees and customers helping to recover a lost wallet and employees assisting with a dead car battery in the parking lot. The store offers self-checkout for a quick in-and-out experience. Overall, it is considered by some to be a small-town gem for its community feel and helpful staff, despite some occasional inconveniences.