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October 2023 by Becca Scarborough
The most hostile manicure I’ve ever had. I’m lucky to have left with no broken bones and all ten nail beds.Service: Manicure
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July 2023 by Danielle Hladky
I asked for an ultimate pedicure which included a 10 minute massage. My pedicure in total was 26 minutes and the massage was given after my nails were painted. The lotion that was used had an odd odor to it. I had to end up filing my toes again when I got home as the tech left many rough and sharp. They tried to put used toe separators on me and to dry my nails they placed a giant floor fan near me instead of using the heat lamps. When I asked for a pair of disposable flip flops as I had flats, they tried to ask for them back as some in the pile looked used. You don’t know what you don’t know, however; now I know I will never return. I hope this saves you from experiencing this.
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June 2023 by BOO
Felt rushed and I had an appointment. After pedicure (which was very rushed) my toe polish got speared (because of him) and the guy yelled at me. Will not go back.Services: Gel manicures
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February 2023 by Little Miss shine brightly
Always nice and comfortable. And always do a great job on my manicure and pedicure.
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January 2023 by Kate Patterson
HORRIBLE!!!! I got my nails painted (just painted, literally nothing else. They were bare nails that were already cut and filed and I strictly got my hands and toes just painted) and not only did they cut my finger open but then tried to charge me 73$. When I refused to pay this much because i did not receive a manicure or pedicure, the male nail tech screamed in my face. I mean screamed.i then paid because I just wanted to leave and after swiping my card he threw it in my face.
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December 2022 by Elizabeth Saul
Second time I have gone there and my nails have chipped within a few hours. Super disappointing and do not plan on going back.Service: Manicure
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November 2022 by Amanda Gauthier
I would highly suggest not going to this salon for multiple reasons. The salon itself is not clean. The towel that they place under your hands had someone else's nails on them that they just shook off and reused the towel. None of the tools that were used were sterilized. The technician cut the skin on two of my fingers causing them to bleed. The dip manicure that I received took over an hour and a half and within one week they had already started chipping. Overall unsanitary salon with very poor quality service.Service: Manicure
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September 2022 by Jill Kimmel
Women don’t go here! My daughter had her nails done by a man that works there & he repeatedly turned his phone around so she could see her face on his FaceTime and he had several “friends” looking at her. When she uncomfortably asked why he was doing that , he stopped. When I brought it up with management they pretended to not understand & talk their way out of the situation.
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February 2022 by GO_Pro65 T
I have been getting my nails done for years an I needed to get my nails filled for a event an my normal place was booked so I went here the lady who did my nails was rude an filed nails down to the shape she thought they should bean didn't listen when I asked her to stop an keep my nails the way I already had them also filed my nails so thin they keep breaking off I have never had trouble with my nails breaking off will not be go back to this place ever againService: Acrylic nails
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November 2021 by Elizabeth Harlan
I was over charged and did not receive the services listed on their menu for a manicure. The quality of the execution was extremely poor.Service: Manicures
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October 2021 by Marybeth Pearce Blom
Great staff. I love the dipping powder manicures. Thanks to Helen.
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September 2021 by Debra M.
Avoid this place. Manicures are rushed. No soaking. No lotion. The lady taking payment gets annoyed over credit-card use and gets loud about it. Our small group had an appointment on a weekday morning, but we waited 45 minutes for the first of us to be taken. No greeting upon arrival; no thank you after paying. It's a marvel that they're still in business. I recommend Sunrise Nail Salon in Cockeysville.
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May 2021 by Cynthia Meyers
Never going back! A woman did my pedicure and then without a word she left and a man who worked there came over and started painting my toes. He took me to a station that had plastic nail remants where my feet were. I asked him to advise me on what to do for my nails since I had not had a manicure in over a year and a half. I decided to do the dip instead of gel which made my nails paper thin. He just started working on my hands- told me to pick a color when I said I wanted natural/french manicure look. It turned out like white out and I stopped him mid way to say, it didn't look right and he ended up taking it all off - roughly and without apology- He made me feel like it was my fault and I left in tears without getting it finished since I was there for almost 2 hours. Later found I was cut on one of my cuticles and the pedicure left my heel cut, bleeding, and sore.
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January 2021 by Angie Robinson
Helen and the staff at Star Tips nails are fabulous.
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December 2020 by Leslie Munson
Star Tips is a clean environment with a great professional staff. They do my nails every other week for the past 10 years, and they are WONDERFUL!!
