LOFT

Most Recent Comments

• February 2024 by Jeffrey Dhanoolal
  Amazing customer service and reasonable pricing
• June 2023 by Janet Marcia Brown
  Good selection....prices aren't bad.....there are sales happening daily!!
• May 2023 by Janet Brown
  Good selection....prices aren't bad.....there are sales happening daily!!
• February 2023 by Gayle Watkins
  Always, always, always, pleasant and helpful professional sales people.
• January 2023 by Eliannah Brady
  I would like to give this store a good review as I love LOFT clothes and this is a generally nice store, however unfortunately I did not have a good experience at this location. I came in to return some clothes outside of the return window for store credit, and unfortunately, as they were now considered final sale, they couldn’t be returned. I understood and was fine with that (although disappointed), and continued shopping in the store. After I tried on clothes and exited the fitting room, I heard and saw two employees talking badly about me and how all of the clothes I tried to return were final sale (I don’t see the problem with this as I didn’t know they were final sale, but apparently to them it was ridiculous). No apology, even though they saw me walk up when they were talking. Overall, the staff at this location have never been particularly friendly, but this was much worse than I’ve experienced before and makes not want to come back to this location. Very disappointed in this location and LOFT.
• August 2022 by Eliannah DeCarlo
  I would like to give this store a good review as I love LOFT clothes and this is a generally nice store, however unfortunately I did not have a good experience at this location. I came in to return some clothes outside of the return window for store credit, and unfortunately, as they were now considered final sale, they couldn’t be returned. I understood and was fine with that (although disappointed), and continued shopping in the store. After I tried on clothes and exited the fitting room, I heard and saw two employees talking badly about me and how all of the clothes I tried to return were final sale (I don’t see the problem with this as I didn’t know they were final sale, but apparently to them it was ridiculous). No apology, even though they saw me walk up when they were talking. Overall, the staff at this location have never been particularly friendly, but this was much worse than I’ve experienced before and makes not want to come back to this location. Very disappointed in this location and LOFT.
• February 2021 by Shannon Lett
  Clean, well stocked inventory, friendly associates, located within a shopping center with a variety of other eateries and retail
• August 2020 by Patricia Oliver
  The prices marked were higher at the register. The fitting rooms were very dirty and dusty.
• March 2020 by Phoebe Minacapelli
  Highly knowledgeable staff and great prices with a large selection. You can’t go wrong.
• October 2019 by Jada C.
  I am unsure why this place doesn't have a single review completed yet considering they've been opened for many years. I've been shopping here at least 4 to 5 years and I love it. They always have plenty of style options, sizes, spacious dressing rooms and they're in a great location. Now must admit parking can get a little tricky because it is a very popular shopping center but anything worth having is worth the wait so that I'll do. My only gripe I have with this place that is keeping me from giving it the full 5 stars is customer service isn't always present when you initially enter. It seems like a takes the staff a few minutes to warm up to customers before they decide to speak. Luckily I don't need that much attention but I do like when people speak at stores patronized. As soon as I get within 2 ft of the check out counter, staff becomes suddenly friendly, talkative and quite pleasant. It's a miracle !! Nevertheless, I always leave w a smile on my face. Looking forward to Christmas season to buy a few gifts !!
• February 2019 by gracebyfaith
  I came here for the first time to get a refund for a sweater because when I got the sweater in the mail it appeared worn/washed. I was upset because I was considering to keep that one. The lady in the store that helped me was returning my other items and she saw that the sensor on the sweater was removed so she told me we can't take this back because the sensor is gone. I kept telling her I received it just like that and I never wore it nor washed it. She didn't care she just kept telling me strictly that she can't take it back. No smile or apology just a cold attitude and poor customer service. She was assuming that I damaged it or “stole it”. Thankfully, I went to another location and they returned it to me with much better service and apologized for the damaged item. I hope this wasn't the reason but I felt like I was being discriminated against for my race.
• November 2018 by Pat Hart
  The staff did not seem helpful, store did not give a nice presentation
• September 2018 by Sheronda Gross
  Love the experience
• September 2015 by Cat Carlson
  I've been a customer of Ron Raich for almost a decade. First at DiWine and now at his The Wine Loft. There is no one better at learning what his customer likes and finding us new wines to try. Whether for a daily value wine or something decadent for a special occasion, The Wine Loft is the place to go. And it doesn't hurt that Trader Joe's is a few steps away for cheese and artisanal breads.
• March 2015 by Saprena Brown
  Just a great place, great hospitable staff and great value! Nice Vintages, Varietals, and Vineyards!! We will be back!