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September 2023 by Daniel Krief
MECU is telling me That I cannot withdraw cash from my savings unless I go to see a shared branch and the shared branch is referring me back to MECU...Can someone from upper management please reach out to me so that I can withdraw?If not is this considered Theft?
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March 2022 by Pamela Grant
This Mecu Is Nice The Cashier's Is So Nice I love Going There It's Nice and Clean The Guy at Front He Is So Pleasant I love How He Welcome You So Beautiful ? ?
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August 2021 by Dalton Slagle
Nope… deposited a check here. New checking account but I’ve been a member for years. Applied a 14 day hold (ten business days). 2 weeks before I can access the funds? Makes zero sense, they reduced the hold to 8 days out of convenience. Sent my debit card to the wrong address, the woman at this branch at first acknowledged this then said it was sent to the right address. Phone teller the next day said it was sent to the wrong address. What’re you people doing?
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August 2021 by Armenthia Brown
This location has gotten better over time and I would definitely put it way above the one that’s located off of Route 40. Route 40 is the slowest MECU ever. Lack of great customer service. The location in Pikesville great customer service. Thank you very much.
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August 2021 by Eyal Mizrachi
They had covid interest only promo going for only 1 month, which I missed. My car loan is 600$ a month, I got furloughed from my job back in March 2020 and kept paying my 600$ instead of catching that promo. When I was struggling they said they have nothing to offer and let it go to collections. I have been paying on and off but no solution was offer on multiple occasions in oppose to Keybank which let me not pay interest free for 6 months.Other then that, I cancelled my insurance in a month I had to choose between food and insurance. I have had active insurance after that month, they added 440$ fee for not having it with no chance to cancel or lower it even when I tried and plead with them.Overall really evil institution that doesnt care about the working class. DO NOT TAKE A LOAN WITH THEM.
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January 2021 by BIG DEXX
There’s always a problem with the ATM’s ! Two or three of the locations are in unsavory areas not to mention the fact that locations are terrible when trying to access them ! Wish I had knew before hand I would have to drive so far just to get to an ATM to only find out it is either not working, not accepting cash deposits , not giving receipts or simply just not working . At least the customer service is 5 star but I rarely come in contact with them . Still , they are always great.
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August 2020 by Jordon Nesmith
Despite the fact that the website says the locations are open until 1pm, they are all inexplicably closed at 12pm on Saturday. It’s one thing google to have the wrong time, but for MECUs actual website to have the wrong info it doesn’t make any sense.
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July 2020 by William Hamele
It's such a great feeling when you talk to someone and they hear what you are saying. My experiences with the people at MECU of Pikesville has been truly amazing. Whenever I stop in for business or banking, they always greet me with a smile and go above and beyond my expectations. Very polite, friendly and helpful with all my concerns.
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June 2020 by Diana K Sandoval Aguirre
Most helpful staff from all the MECU locations I’ve visited! They always have a smile on and willing to help regardless of how confusing us customers might be! Will keep banking with you guys!
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December 2019 by Eugene Mobile
I made two attempts here to open an account. The first time they just wouldn't open the door (looks like it was a team meeting inside but no one even looked my way) and the second time nobody was up front ... I guess they have way too much money on deposit...
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June 2019 by Jo-Jo Miller
I have come to this location several times and the ATM is always out of service.
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April 2019 by Arn Tinsley
MECU just ended their support of shared access to other credit unions. Aside from being local, that was their primary benefit. They have sketchy policies on check deposits, and will charge your checking account for "overdrafts" even if the online service says the money is in the account. Looks like time to switch.
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January 2019 by Linda Conner
Wait time to deal with issues are normal, but the satisfaction of the work was great. Took care of the issue.
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December 2018 by Willie Mitchell
It's a bank
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November 2018 by Sherna' Baldwin
Drove to Pikesville branch to avoid Seton and Catonsville branch due to poor customer service. I had fraud on my account none of representatives failed to mention or took in consideration of my direct deposits I have coming in my account. After my account was closed which I was I advised to wait until all pending transactions cleared then I remembered my several deposits coming in. I asked could they be redirected until new account I was told no. I had to wait a day to confirm what company tried to fraud my account nobody new account displayed $99 no name .The security/ greeter gave the best services each time I came felt like he belong in the back as a representative. The little short lady that worked there made it clear she was ready to go home when I was taken in the back. So I left with no debit card and had to pull money out for the 7-10 days wait for the card. In this day in time you would think they have a better system to accommodate their customers as some of the other Banks do when I card is lost, stolen or fraud of any kind. So thou they have good rates they lack in other caterogies . I will be looking for another bank for my personal funds and my business funds.
