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January 2024 by Muhammad Syed
Radcliffe Jewelers is a fantastic establishment. The sales associates are all very knowledgeable, respectful and friendly. Being the second largest Rolex Boutique in the nation, Radcliffe’s already has a vast selection that you cannot miss.One particular sales specialist stands out in a league of her own and thats Mariel. She is just amazing at what she does. The amount of attention to detail she gives to each client is exemplary. We were so impressed by her follow ups with us, it put our minds to ease knowing she was constantly working to get us the piece we really wanted until she actually got it for us! Her knowledge base, kindness, calm demeanor and willingness to help make her an invaluable asset.Radcliffe’s Jewelers is a must visit. Their collection, work ethic and customer service is all above par and will definitely make you a returning customer.
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January 2024 by Xiangliang
Radcliffe Jewelers provides an ample inventory of watches across numerous brands, which is great for enthusiasts. I worked with Kristen Sweeney, who provided an excellent experience from start to finish in buying a new Rolex. I especially appreciated her great communication and friendly attitude throughout the process. I am definitely a returning customer, and I will be sure to contact Kristen again for my next watch.
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December 2023 by Alessandra Gomes
I made a purchase at a unit in Christiana Mall, they were spectacular, Mr. Amad who served us, was super helpful gentle, thorough in explanation, and consistent in communication. it was a great pleasure to receive his service, he answered our questions very clearly from the first moment until the item was finalized, the same attention. I have been in other locations for Rolex purchases and I did not receive the same treatment as good as Radcliffe Jewelers the Christiana Mall.Very good experience I recommend Radcliffe Jewelers for a watch or other jewelry pieces.
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December 2023 by LaRen Pelson
Always top tier customer service! This is my go to jeweler for high end, quality products. Today I was helped by Sam with the purchase of a gift for my brother’s birthday. Sam was friendly, genuine and patient. He explained the warrant coverage, offered to have my purchase wrapped and ensured all my questions were answered. I will definitely be back!
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December 2023 by Stanley Mathews
Large selection of preowned wristwatches including Rolex CPO. Prices are very competitive. Was allowed to look at my leisure; no pressure. Once I selected a wristwatch I was interested in I offered several watches as trade-in. The trade-in value was very, very fair. Purchasing this wristwatch was very professional and an enjoyable experience. It also helps that I work with Kristen each time I go to Radcliffe.
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October 2023 by Chris Hoerl
Again, Mariel Veras and Radcliffe have made a moment in history I will never forget. I was a previous customer at Radcliffe and Mariel took my profile in an effort to get me the exact watch I wanted from Rolex. She continued to follow up with me on a regular basis and was very forthcoming with information. I received "the call", and she explained that she had come into possession of the time piece I was looking for. She invited me into the store and presented me with my new Rolex. She provides a level of service that is unmatched in the industry. In today's market there are quite a few folks in sales, however there are very few experts that remain. Mariel is a true expert with a tremendous amount of care for her clients. I expect to do business with her again and I purpose everyone else should as well.
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October 2023 by U Muhammad
I recently had the pleasure of visiting Radcliffe Jewelers, and I couldn't be more impressed with their exceptional service and exquisite selection. From the moment I walked in, I was greeted with a warm and welcoming atmosphere that made me feel right at home.The staff at Radcliffe Jewelers is not only knowledgeable but also genuinely passionate about their craft. They took the time to listen to my preferences and guided me through the process of finding the perfect piece. The quality of their jewelry is outstanding, and their attention to detail is truly remarkable.What sets Radcliffe Jewelers apart is their commitment to customer satisfaction. They went above and beyond to ensure that I found exactly what I was looking for, and I couldn't be happier with my purchase.If you're in the market for exquisite jewelry and a memorable shopping experience, I wholeheartedly recommend Radcliffe Jewelers. Thank you for making my visit so special, and I look forward to returning in the future. Big thanks to Jen!!
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September 2023 by Justin Kim
I got my first Rolex today. I am very happy and pleased working with Radcliffe Jewelers in Pikesville, MD. Especially, special thanks to Amy Ellwood. She is very professional and eager to help customers. She remembered my needs for over a year and took care of all processes from the beginning to the end. I love her enthusiasm and professionalism. I highly recommend Radcliffe Jewelers and Amy for your dream jewelry and watch!!
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September 2023 by Sovang Widomski
During my recent visit to Radcliffe Jewelers, I had the pleasure of being assisted by Liz, whose attentive service truly made my experience outstanding. Liz guided me through their awesome collection of watches, allowing me to try on pieces that caught my eye, and discussing why certain timepieces resonated with me more than others.With Liz's assistance, I made my first purchase from Radcliffe Jewelers, and I couldn't be happier with my new timepiece.What sets Radcliffe Jewelers apart is not only their exceptional customer service, but also their incredible showroom. The welcoming atmosphere and helpful staff create an environment that truly enhances the shopping experience.Liz exemplifies the Radcliffe Jewelers commitment to excellence. Her professionalism, patience, and genuine enthusiasm for helping customers find the perfect piece are truly remarkable.Radcliffe Jewelers has become my go-to Authorized Dealer for watches, and I am excited to return. If you're looking for quality timepieces and an outstanding shopping experience in a great showroom, I highly recommend Radcliffe Jewelers and Liz. Thank you!
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September 2023 by Matt Tedesco
I am beyond satisfied and happy with Radcliffe Jewelers. To say they go above and beyond to ensure customer satisfaction is an understatement. My experience and their customer service has been unmatched. I cannot say enough good things about Radcliffe Jewelers. I would highly recommend them for all of your jewelry and watch needs!A special thank you to Jen who went out of her way to take such good care of me. I will definitely be a customer for life!
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September 2023 by Charles Hendricks
I had an amazing experience at Radcliffe Jewelers with Kristen Sweeney. Mrs. Sweeney helped me find the perfect necklace for my wife, and her expertise and guidance were invaluable.What sets Kristen apart is her dedication to customer satisfaction. Not only did she assist with the necklace, but she also patiently educated me on quality timepieces, answering questions after my visit, ensuring I make the right choice.The selection at Radcliffe Jewelers is unparalleled, and Kristen Sweeney is a true expert in her field. If you're looking for exquisite jewelry and a memorable shopping experience, ask for Kristen.Thank you, Kristen, for your exceptional service, I look forward to purchasing from you in the future!
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August 2023 by M.A Chavez
Radcliffe is your one stop watch/jewelry shop! We worked with Kristen and she was super helpful, very attentive and knowledgeable. She really makes sure you get exactly what you want, nothing less. We're very fortunate to have met her.
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August 2023 by Brad Spring
Had a great experience at Radcliffe. Ordered a preowned watch online and picked it up within a week of ordering. As the watch had complex settings the staff were very helpful in showing me how to set the moon phase and day/date. Have bought watches and jewelry from Radcliffe for over 15 years. Will definitely keep coming back.
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August 2023 by e ob
Liz at Radcliffe is absolutely incredible!! We’ve truly had the best experiences with her from picking out my engagement ring to finding our perfect wedding bands! She has been extremely welcoming, helpful, kind, and knowledgeable every time we’ve worked with her! We specifically request to work with her because her customer service is above and beyond! She always has such great insight and advice, which truly helped us build the engagement ring and wedding bands of our dreams. They are exactly spot on for what we were wanting and they all look so perfect together! Thank you Liz, you are the best and we’re so thankful we found you!!
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August 2023 by Rapfhel Adenola
I am absolutely delighted to write a glowing review for Kristen, who provided me with exceptional assistance regarding my watch. Her expertise and dedication were truly impressive. Kristen not only exhibited a profound understanding of timepieces but also showcased remarkable patience in addressing all my queries and concerns. Her friendly demeanor and willingness to go the extra mile made the entire experience incredibly pleasant. Her outstanding customer service has undoubtedly won my loyalty, and I wholeheartedly recommend her to anyone seeking top-notch assistance. Kristen is a true gem, and her commitment to ensuring customer satisfaction is truly commendable.