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November 2023 by Felicia Thompson
If I could give Pittsville Ford 10 stars I would! Josh Maxfield was the original salesman for my car and now is the service advisor for my Ford Edge. He has always provided excellent customer service for the week that my car was being serviced. He always communicated with me on the progress of my vehicle and was very understanding in helping me with a loaner vehicle! Kudos to Pittsville Ford and your excellent staff!
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November 2023 by Julie Kretchman
If we could give Pittsville Ford a 10 star rating we would. We were on vacation when we had a problem with our truck. They were extremely helpful and got it right into service and got it fixed on a weekend. They also gave us a rental to drive in the meantime. We were so thankful for their tremendous service and works definitely recommend them!
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November 2023 by Susan White
I used the mobile Ford service to have my oil change and they came directly to my work place at the date and time we agreed upon. Service was great, the mechanics were informative and the Karen that set up this up and followed up with the service call was wonderful. This saved me about 1-1/2 hours of leaving work. 100% Great Service!
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November 2023 by Stacee O.
Always friendly, polite, and informative! Never pushy with what the vehicle may need.
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November 2023 by Ginny W.
Truck looked really great nice job!!! Thank you very much We appreciate your great service, nice to know you care for your customers!
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November 2023 by Brenda M.
Thanks for changing my oil and making sure my car is ready for travel. we will be doing a lot of traveling in the next few months.
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November 2023 by Colleen W.
Polite and accommodating. Got the job done. Went in for an oil change thinking it was 30 minutes. They were running late and I demanded up needing break pads. So total wait time 3 hours. I do have an extended service plan with this dealership and when checking out they didn't factor that in until I reminded them. So beware of the final invoice if you too have signed up for this plan.
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November 2023 by Brittany Dorman
Amazing experience for buying my first car by myself. Mark and Carlos were amazing and helped me out so much! I love my new SUV!
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October 2023 by Tim R.
They were great to deal with as always. Love the service department. See you in a few months
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October 2023 by Robert Frankis
Everyone is friendly and ready to help. All the employees invest in their customers which is apparent as soon as you walk in. All team members are smiling and engaging. We appreciate how easy they made the car buying experience.
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October 2023 by Christina Koscuk
Everyone was so helpful and easy to deal with. They responded quickly to all my questions and made the process very easy. I was able to get my dream car!
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October 2023 by Wayne H.
Bought another vehicle from this dealership in June of 2023. I should have walked out. Was lied to about the vehicle and its accessories. Initially was in communication with Pittsville Ford and it seemed they were interested in accommodating me. Now no one, not even the President of Preston, will return my calls. I have shared my recent experience with others and, at least three have decided to shop elsewhere. I want to support Pittsville Ford but it's difficult when no one will communicate.
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September 2023 by Breasia Buffalo
I want to Thank Troy Purnell for helping me make this happen and looking out for me. He’s very professional and really hard working when it comes to getting the job done. He makes everything run so smoothly and he’s great at his job. I definitely would recommend Pittsville Ford and Troy. Even if your new at buying a car, their great with first time buyers.
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August 2023 by Aaron Kates
Just wanted to shout out Branden from Pittsville Ford for the awesome experience! Continuing a great trend of positive experiences with these guys! Branden, my wife and I appreciate all you did for us throughout the process of our purchase! Definitely ask for Branden if you come in! Danny, thank you for finalizing everything for us! You were straight to the point and very helpful! Also, because I never did on previous visits here, I’d like to shout out Bruce and Jim! Thank you for my previous positive experiences! This whole team is top notch!
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August 2023 by Stanley Miller
Want to thank Troy “Slimm” Purnell for an awesome truck buying experience. This was a big decision for me, and he was greet to work with and took exceptional care of my family and I.
