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July 2023 by Scott Brown
Took my 4Runner here for service. Had a very pleasant experience. People were are friendly, building in clean, and work was done in the time that they told me it would be.Services: Electrical repair
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July 2023 by Google user
Took my 4Runner here for service. Had a very pleasant experience. People were are friendly, building in clean, and work was done in the time that they told me it would be.
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January 2023 by April E.
My sunroof was leaking so I took it to be fixed November 30, 2021. I paid over $500.00 to have it fixed, supposedly a seal. I noticed it leaking again early December 2022. I took it back only to have the same repair done and it was 2 weeks past the 1 year warranty. They did give me 150.00 off so I had to pay $430.00 for the same repair. 2 weeks later, it's leaking again. I spent 2 days, 12 hours in 2 days at the dealership. I will not be visiting this dealership again.
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August 2022 by Melanie Dahlen
Love these guys
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May 2021 by Virginia P.
Just purchased a used Toyota Truck from Hertrich Pocomoke. No pressure sales and no pressure aftermarket options at the finance table. The team made it so fast and easy. Manager Clarence Campbell, salesman Billy and finance officer Keith made this the simplest car dealer transaction we have ever experienced.
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November 2020 by Jamie Marvel
The service center at this dealership is out for nothing but money. They overcharge and add on parts that are not necessary for the job, only to stuff their pockets.
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October 2020 by Charles Rukus
I was ripped off here. I bought a used 2016 Hyundai Sonata plug in hybrid. I made a 2.5 hr drive to come here based on a great price and done good reviews and got great treatment as I purchased. Then, red flag #1)when I arrived to pick up the car and sign the paperwork, it was never told to me they didn’t have the plug for charging. That’s was a $385 piece of hardware. Since I was 2.5 hrs from home I accepted their offer to pay for half. Red flag #2) the check engine and chec
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December 2019 by Christina Bradley-Rasmussen
Everything. They stayed late to help me get my truck. Daniella. She’s the best
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October 2019 by Jude Vitilio
Awesome service department ! Great hometown , accommodating and professional sales staff.
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July 2019 by Barbara Dubick Daisey
I would like to thank the Service Dept. for their prompt and excellent care they gave me today. Not only did they get the bad gas out of my SUV, they got me the connections to the place I got the bad gas, so I can be reimbursed for the cost. Thank you Kevin for all your hard work on my behalf and to Mike for fixing my vehicle. You guys rock~!
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September 2018 by William Purnell
World class service is an understatement when describing the excellence of Hertrich Toyota of Pocomoke City.
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August 2018 by John Willey
Had the car loaded and 2 hours from home on the way to Florida. Our car was making a noise. Pulled in and keith took care of us and got us back on the road. Definitely buying my next car from Hertrich's
