CVS Pharmacy® in Poolesville is a friendly and convenient store that helps customers manage their pharmacy, health, and wellness needs. The store is open seven days a week, making it easy for people to refill prescriptions, get vaccinations, buy personal care items, or pick up healthier snacks and pet toys. Customers can save money by shopping weekly deals or joining the ExtraCare® rewards program, which offers personalized deals and rewards. For added convenience, CVS provides options like same-day delivery and free pickup with online orders, helping busy customers save time. The staff at CVS are praised for their helpfulness and friendliness. Front employees, such as Amanda and Melissa, are especially appreciated for their knowledge and kindness. One customer shared that Amanda helped with photo prints and was very sweet, making the shopping experience pleasant. Another customer appreciated the store's effort to listen to feedback—after requesting the return of Planet Oat oat milk, the store manager successfully brought it back, and it was back in stock with increased quantities, which was seen as a positive response to community needs. However, some shoppers have experienced issues. One customer reported feeling unfairly treated at the self-checkout, where they were accused of not paying for items despite having a receipt, leading to frustration. This highlights that while CVS generally provides good service, occasional miscommunications or misunderstandings can occur, emphasizing the importance of attentive staff. Overall, CVS in Poolesville strives to be a helpful, community-oriented, and accessible store for health and everyday needs.
I think CVS does a great job. There’s really no need to make changes or improvements with staff. Perhaps more decaf coffees but other than that I would say the Poolesville CVS is a wonderful resource for our community.
October 2025
This Poolesville location is the BEST in the entire area !!! The BEST Service with the Smile !!
September 2025
Poolesville CVS is a great addition to our community. Each staff member always greets and makes me feel That my business matters and that I do as well. Our Town is lucky to have such kind and car caring individuals working in this CVS.
