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March 2024 by Audrey Morse
The office team totally helped problem solve my major dilemma 24 hours before leaving the country. Staff is always and was so kind and helpful. The best location!
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March 2024 by Laura Zimmerman
I had a fabulous experience this morning at My Eye Doctor in Cabin John. Abdul saved the day by repairing my glasses. He really went above and beyond when I explained my situation. Thank you again!
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January 2024 by Federico Grigi
First time in this store: I went in for a repair (I didn’t buy the sunglasses here). Staff was super nice and even gave my toddler some stickers! The repair was done in less than 1h and they didn’t charge for it. Excellent customer service and experience!
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December 2023 by Mariela Cardona
Abdul was simply fantastic
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August 2023 by Ariane Promisel
Have purchased my contact lenses from them since they first opened. Called to purchase more contacts and was told they no longer price match with other cheaper retailers. Hung up the phone and placed my order with EZ Contacts. Saved $130 on my order.
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August 2023 by J Y
The exam itself was great and the process was smooth. The glasses purchasing section felt a bit rushed, I was charged all these extras that were not discussed with me in advance and the technician charged me quickly then when I picked up the glasses two weeks later I saw a protection plan, glare, and all these other extras added on that were never discussed with me. For this reason I recommend you really ask questions before payment, show you what you’re paying for ahead of time, and not let them rush you.
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July 2023 by P T
Small boutique shop that offers rimless glasses. I appreciate the prices labeled on the frames. MetLife vision insurance accepted. Bring your prescription with you or get an eye exam there.
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June 2023 by Lea Murren
Stopped in to ask for a quick repair to my glasses. The folks were extremely accommodating. My glasses got fixed.
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May 2023 by Aria Ponda
They fixed my favorite glasses just in time for a wedding. Staff was wonderful. I will be using Myeye Dr from now on!!!!
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April 2023 by alexa yablonski
Went to the Cabin John location for a quick eye glass fix. Staff was wonderfully attentive—esp Abduhl. The selection of high-end frames was vast. Look forward to coming back & picking out a new design.
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April 2023 by Charles Grody
I’ve gotten multiple eye exams here and always have great service. The staff is always friendly and welcoming.
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March 2023 by Scott Clarke
My biking glasses came out wonderful. They cut custom lenses to fit my Oakley frames. There was a minor delivery issue but Timothy was extremely helpful in working with me on addressing it. The team was great in communicating along the process to ensure I was completely satisfied. High marks for their customer service focus. Definitely a repeat customer.
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March 2023 by Shahram Vaziri
The eye exam was bad. When I used the term given for my eye condition which was given to me by previous opthmologist in California,she sarcastically looked away and said "have never heard of such a thing."I looked up my phone and I showed her the term and finally she said "yes ; but I don't have the machine to examine for this.
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February 2023 by Nina Chien
Dr. Chu is great, so I'm a bit sad to be leaving this store. I ordered new contacts and the factory, I guess, couldn't get it right. I went back three times to try on the new contacts, but the prescription wasn't right again and again (Dr. Chu checked and confirmed I wasn't just imagining it). Finally I just gave up and got a store credit. Also, my husband's glasses were supposed to be scratch resistant and aren't. That same pair also seems to have a prescription that is not right - his vision is not as clear as a pair of his old glasses. Too many bad experiences so moving my whole family elsewhere, even though I really like Dr. Chu.
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February 2023 by Yi Zhang
I had been a customer for a long long time with this shop and I like the owner he is great guy. The most recent experience let me down. Yes I was 5 mins late for eye exam because I had to fight through 495 traffic to get back to the neighborhood. I missed the appointment but after 30 mins of waiting, assistant girl literally told me to find another MED in future. I couldn’t believe my ears but I will do what she says.
