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March 2024 by Michelle W
Second time at this location. First time was pretty good. However, second time they were really busy (dinner time) which is understandable. I ordered 2 double cheese burgers both were burnt!! the 2 employees I did interact with were nice. Also if you’re a POC be prepared to get looked at weirdly and pushed because the YT people in there don’t say excuse me (none of them ever do) it’s almost like they get charged for saying excuse me.. sad & scary that we still live in these time.
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March 2024 by Jacky O.
Props to the manager! Me and my partner came to enjoy some burgers since it’s mostly calm at this shake shack. Today though a flock of parents and rude kids came to have a sports award ceremony. They even came with a box of awards. This is something you do in an auditorium.It went from 0-100 real fast. Kids were crawling on chairs and stuff and parents said nothing. I couldn’t even hear myself think. The manager then came out and asked the parents something and one of the dads kept going back and forth with him. The manager knew this was causing a disruption and I give him props for that. Most would just stay quiet.If your going to do something like this please do it at a restaurant or atleast pay for the space. Paying customers come here to enjoy food not to hear a whole award show.
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March 2024 by Kathryn Gainor
Good food. Never had an issue before and food is always fresh. I’ve eaten here many times.Parking: It can be crowded, but there’s always spaces somewhere. It’s a relatively large shopping center.
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February 2024 by Matt Garr
Fantastic food, great drinks and just a groovy place for a good mealParking: Plenty of parking near restaurant
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February 2024 by Carisa Ruggeri
Sweet lady whose name zeritu, she was absolutely charming and what a sweet smile!!! Great employee!!
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February 2024 by Jonny Davis
Tasty smash style burgers. Too expensive for me to go on a routine basis, but nice every once in awhile.
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February 2024 by Christine BienAime
Love this shake shack. I drive out of my way to go to the Cabin John location because it tastes the best and the staff is so friendly.
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January 2024 by Rebecca Leser
We got takeout from this Shake Shack for our party of 6 and were pleased that our order was correct. Spouse had the bacon cheeseburger, I had a plain hamburger, we split an order of fries, and we each got the coffee and donuts milkshake. The burgers and shakes were perfect. I thought the order of fries was a little too small for the price, and crinkle cut aren't our favorite, but overall, it was a great meal.
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January 2024 by Jelly Layup King Vincent
The milkshake is malted and delicious; the burger is generous, and the special one is the fried mushroom filling, which is juicy and delicious.
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December 2023 by Marcus Webster
High price,slightly above average food, and child menu portion sizes. I won't be back.
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October 2023 by DANIEL CROSS
All the employees are on their phone. That’s why this place does not taste as good when they use the same ingredients as other locations. This place is also not clean.
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October 2023 by Maria Abreu-Blanco
We visit every weekend since my kiddo love the chicken tenders here. Service is always great, the staff is very courteous and attentive. Location is very clean and organized.Kid-friendliness: The place is full of families all the time, my kiddo loves the food and the outdoor sitting. Is also per friendly, they have water bowls outside for pets.
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October 2023 by stew
Ordered a single shack burger for $8.Wait 10 minutes until I saw the employees place my order in the pick up area with the receipt facing THEM (so I can't see the order number), I wasn't texted and my order wasn't called, so I only went to check the bag after waiting a few more minutes. The bag was mine but why wasn't I called or texted?The burger was cold at this point and the pattie was burnt/really salty at the edges.$8 for that???
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October 2023 by Evetta Sherman
Love that it was open til 10:30 pm! Great service - burgers were served within 4 minutes! Red Wine was tasty & a nice touch! I’ll be back soon?
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October 2023 by E Jo
Burgers were good, but they gave us cold and not undercooked fries !!""Pls, check fries ?
