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January 2024 by SR W
I was asked to return to WRA for a follow up mammogram. Something was seen on my first mammogram that required additional studies. I was anxious but when the front desk person asked how I was, I responded “a little nervous.” The woman told me to breathe, stating “everything will be ok.” I so appreciated her kindness, even though I knew she couldn’t predict what would happen. Then I was called back and given a warm drape to cover me (which I thought was a very nice touch on a winter day.). The tech literally talked me through a somewhat painful process by asking how I was doing each time she asked if she could add more pressure. I felt in control and was able to tolerate the process well. Then, the radiologist performed an ultrasound which left things “indeterminate.” She explained her findings and advised that I needed a biopsy and explained how that would go. Then a nurse was patient enough to search to find an appointment the very next day for the biopsy so I didn’t have to worry during a long wait. I so appreciate the skilled, patient-friendly atmosphere of this office.
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November 2023 by joanne milobsky
The staff was great, but after 10 days they still haven't read it. I was told to wait another 10 days. I feel that is inexcusable. I will not go back if they can't improve their performance.
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October 2023 by Lisa Cohen
Professional while also being compassionate and understanding. I’m a longtime patient and will continue to use WRA for imaging.
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October 2023 by David Cobb
Disappointed Liz the receptionist after being put on hold for 10 minutes said no one is available to schedule an MRI and I would get a call back, this happened twice. Still no call backs after a week, when I called in again today Liz decided she was able to schedule the appointment hmmmm I guess business isn’t important to her…
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September 2023 by Patricia Milligan
I have been using Washington radiology for the past 25 years. The staff have always been friendly, helpful, and comosssionate. They’ve always gone the extra mile for me when I’ve needed it. They are technically competent and put the patient first. Scheduling is easy and check in process is efficient. I’ve rarely had to wait very long but when it has happened they were very apologetic. I won’t go anywhere else
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April 2023 by Lisa M
I have been going to Washington Radiology for several years and have been very pleased with the staff and service. Recently I had Julia for my mammogram. She was delightful and very good at her job. I will request to have her again next year and actually am looking forward to seeing her again.
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April 2023 by P. Taylor
I recently had an MRI, and my anxiety surfaced as the time for the procedure approached. Staff provided as much comfort as possible. The appointment process was efficient as was the process overall.
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April 2023 by Michelle K
This location looks nice but they rarely run on schedule. There are no walk-in appointments here and yet they are often an hour behind. They want people to be early for their appointments, but then take people who are late for their appointments first. They do not value their customers’ time.
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March 2023 by Lena G.
Quick and easy to make an appointment. Front desk staff were polite. Came for a screening and the tech was very nice and made me feel comfortable.
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December 2022 by Anoma Kulathunga
Great place, efficient and easy scheduling and very professional courteous staff who truly are concerned about our well being. I have always trusted WRA, but my experience with the Potomac office made this the location of choice for my future Radiology needs.
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December 2022 by Sandy Krems
Let’s be honest, radiology appointments aren’t fun for anyone, but Washington Radiology in Park Potomac manages to make the experience pleasant! Whether it’s an MRI, mammogram, or bone density test, I wouldn’t go anywhere else. The people who work there, from the front desk to the technicians, are always super-friendly, kind, and compassionate. They are also clearly very capable and put me at ease. Hire great people and treat them well, it makes a difference!
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December 2022 by Emily D.
Freezing. Long wait times. They can't be bothered to turn on the heat and if you get a tech named Bonnie, god help you because it will hurt like hell.
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October 2022 by Melissa Smith
Washington Radiology reached out to me when I was overdue for an annual appt. When I was concerned that I didn’t have a drs order, she looked it up and confirmed it wasn’t needed then scheduled me on the spot. Great service and glad to get it done!
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October 2022 by Nan A Sheintal
The staff from check in through the entire process of having a mammogram this place is top notch. Everyone is welcoming and very friendly. Having a mammogram is not not something any woman looks forward to…however this place runs makes the entire experience positive. This is where I always go and always will.
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October 2022 by Jody Shera
I will ONLY go to Washington Radiology for all of my testing. They have such caring and wonderful people working there. Everyone is so helpful and comforting. I appreciate it so much. Thank you!
