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July 2023 by Deb Clickner
Worst bank I ever had the displeasure of being a customer. Main office is rude and uncooperative.
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December 2022 by Colin Finnin
I needed a place to car pool for work. I was 200+ miles round trip at $60 dollars a day in gas. Had parked in an empty lot there 3 days and you threatened to tow my truck. There are no public parking lots in Preston that I know of to park in. Just trying to save money and gas..both are hard to come bye in these times.
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June 2022 by Dawn Robinson
Great local bank
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January 2022 by Stephanie Ranae
Worst banking experience of my life. My latest (not my first) issue with this bank but will be my last. A fraudulent charge was made on January 14th from my account at midnight. I was told they couldn’t do anything until it hard posted the next day and then I’d have my money returned in ten days. Now they are saying it didn’t post when it should have and I won’t have this large amount of money returned until February 3rd. They have not a care in the world for the fact that I have bills and they are not returning my money in a timely fashion. I alerted them to the charge immediately- they aren’t the ones who found the problem. Every time someone asks for suggestions of who to bank with I will always warn consumers of this bank. I’m headed to my Credit Union to work with a trusted bank that cares about their customers!
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December 2021 by Faith Et
Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. loyce green my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest with loyce green contact via
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June 2021 by Deborah Sue Dunn
Robin Martin made applying for The PPP loan and the forgiveness so easy! I needed help and she went over and beyond making my experience perfect! I highly recommend Robin and the Provident State Bank team for any of your financial needs
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April 2021 by Sam Elburn
Provident has been the best bank to deal with!! Desiree McCracken has been excellent and very helpful with all my banking needs!!
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January 2021 by Andrew Gonzon
Made the move to PSB from a large regional bank - Best decision Ive ever made. PSB treats you like a customer and works hard to earn and keep your business.
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June 2020 by Deanna States
Hate that I try to figure out what's going on with my Husband's debit card and they won't let me know what's going on. We share a bank account and all of our information is the same, this is the 4th time his card has been cut off because of "to many attempts" or they changed his zip code in their system (without us knowing) and it declines the card. I dont ask for personal info just why the card is constantly being cancelled or declined. I understand policy but where we share a account and have for the last 6 years you'd think they would allow me to find out what's causing the issue.. We are considering switching banks..
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April 2020 by Marti Hoster
Kelly & Betsy were FANTASTIC! They walked us through the entire process to obtain the PPP loan. They responded to questions instantly, regardless of what time it was. We have been so impressed with their dedication to service that we have never experienced with other local bank lenders. Thank you, thank you, thank you!
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April 2020 by Steve Redding
Robin @ Provident is great. When the PPPL program came out, she was the only person to take our small business as a customer for the program, even though we were not a customer. She has now made us a customer @ Provident and we are giving Providents name out for people to do business with them.
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June 2019 by Howard Dixon Jr.
Great bank with great people! My wife and I had an amazing easy experience yesterday in the brand new Lewes DE branch. For all your banking needs, visit Provident State Bank.....
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March 2019 by Lindsey Collins Owens
My sister in law told me about the awesome rates this bank offers for Christmas Club. I went in and Betsy fixed me right up and the staff was very friendly with my kids. Thank you so much.
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September 2018 by Mike Bullis
Excellent customer support
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June 2018 by Barbara Cheesman
I go to this bank everyday. They make everyone feel right at home. Always have a smile and something positive to say. Of all the banks I have ever dealt with, these Ladies take pride in giving the best customer service ever.
