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January 2024 by Michael Jones (Asrei)
Thanks Davonte for the wonderful and uplifting ambiance while shopping and your store in Prince Frederick. Also appreciate the assistance Blake. Glad to see some nice and insightful staff here!
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May 2023 by Ryan Stokes
Most of the staff here are genuinely nice, but this review goes out to one woman who works here who has absolutely no idea how to interact with customers.I won’t name her out of respect, but when I came in today to preorder a game and ask about a controller that was coming out that night, she was on a conference call but she still served me and talked to me, when I asked her a question about the availability at the end of the transaction she got upset and scolded me saying I interrupted the call.Once I got to GameStop at 9 a clock to wait in line to get my preorder slip and controller, I was the 6th person in line. When I was eventually served I asked about the controller and she said they were out. I asked how many they had and she said 2 And that I should’ve gotten here earlier. It would have been completely fine if she showed any remorse but she looked genuinely happy that I wasn’t able to get the controller.It’s also very upsetting that, if she informed me at 6:30 when I came in earlier in the day that there was very limited supply then I would indeed have come earlier. But instead she scolded me and didn’t answer my question at all.
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April 2023 by R K
Nice, clean GameStop. Employees Haley and Alexandria are nice and helpful. I like it here right in town!
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February 2023 by Alivia Gerami
Great staff very friendly and knowledgeable! Store was clean and a nice environment overall.
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September 2022 by ATOMIC
Staff are very friendly and quite knowledgeable of the tech and games in the store!
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August 2022 by Anastasija Rebisz
absolutely not happy with this gamestop I went to go return an item to them bc it was not what i expected it was gonna be and just bc there was nothing wrong with the item they told me i could not get my refund back. They told me that if there is nothing wrong with the item i have to return it within 7 days and i was 2 days past that and they wont take it bc it says that if its over 7 days that it would have to be defective in order for my money back. Definitely never buying from them ever again.
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June 2022 by Dust Sans
Great in store service, but what drags it's rating down is the fact it uses fedex the most pathetic mail service in America. I ordered a game 6 days ago and paid for express shipping and still no update
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April 2022 by Nick Person
Pretty nice employees and also a decent GameStop
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August 2021 by D M.
Stopped in at the request of my kid, as we walked up they had a sign that said masks highly encouraged, we're vaccinated so I took this as not an actual requirement. We walked in and 2 minutes into the store, Skippy the mask police tells me I can mask up or leave. I can buy games elsewhere, they'll never get another penny from me.
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July 2021 by Scott Chenworth
Great selection, wonderful customer service!! I will return for all of my gaming needs!!
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April 2021 by Anthony Schweiss
Awesome employee's helped me get exactly what I needed great customer service good selection!!!
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November 2020 by Yoru Kage
Despite saying the game Mortal Kombat 11 ultimate edition releases on November 17th and everyone having it the employees say the game won't be out until June of 2021. I would appreciate an explanation
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November 2020 by Scott M
Very nice and not overly pushy sales wise- had a good time. Would recommend.
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November 2020 by Jarred Trice
Dunno how they're still open with those prices. The staff is always nice though.
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February 2020 by Peanucklehead Gaming
The individual behind the counter was super nice. My 4 year old was in there being a bit loud playing the switch and both workers just smiled at how much fun he was having.