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February 2024 by Karen Stencel
So unbelievably rude from the pharmacist who was rude to the MD that called my script in to the business side. When are you going to do something about this? ….seems it’s a long history based your reviews. UNBELIEVABLE!!! I shared with your pharmacist that the doc was very put off by her behavior and she was non plussed. Does not care. Get rid of your nasty people! It’s just not necessary!!!!!
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February 2024 by Brendon Capoen
Always have had friendly interactions at this pharmacy. They are always helpful. The orly issue is that we never get notified by the auto calling that a prescription is ready for pickup.
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January 2024 by Alissa Pearson
I'm always treated with the best customer service. Sure, the wait can be long for the pharmacy.... but come on. Everyone is doing their best.
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December 2023 by Brenda Brabble
Octavia is just wonderful! Always welcoming with a smile and awesome customer service!
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October 2023 by Daniel Frank
The many one star reviews are well deserved. I made a 5pm appointment for a flu shot, and arrived early and checked in, and waited 30 mins without being seen before eventually just leaving. Go to the Giant down the street for flu shots / vaccines instead.
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October 2023 by Michael Fischer
Wasted my time today. Made an appointment for the covid vaccine. Of course you have to get there 15 mins early because the line is always so long. Well anyways after waiting they didn't have the vaccine and told me to reschedule. To be fair they did call me 15 mins before my appointment ( I was in line @ the Walgreens and figured it was spam call). Not surprised as they never fill ur prescriptions or put it through your insurance. This is the last time I make the mistake and go to this pharmacy.
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August 2023 by Emily Everhart
I'm shaking. I've never been treated this way for asking a question. I was blindsided and ended up getting off the phone in tears.We are new to town and are just trying to get meds transferred in a new area. New pediatrician offered me a paper prescription for one because there is a nationwide shortage. She advised me to call around to find someone who has it in stock.I called this Walgreens and asked if they had it in stock. What ensued is something I've never experienced before. In one fail swoop she yelled at me, accused me of lying, and then went to hang up on me. I wouldn't have argued back and would have respected any policies. I was blindsided and ended up getting off the phone in tears.
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May 2023 by Samuel Bond
Disappointing, slow service. Poor employee attitude. Pharmacy employees work sluggishly and will not serve you if the clock just hit their lunch break; lines are always long because of this. Poor condition and sanitation of bathroom facilities. This Walgreens' overall biggest flaw is their lackluster pharmacy service. Very unfortunate and disappointing.
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April 2023 by Laura Manion
Consistent issues with PHARMACY. Long lines and slow service. Prescriptions not getting filled every month without having to call each time. No answers as to why prescriptions do not get filled when requested. Out of medications. Today drive-through closed, medicines stacked in a cart not put away, ATM machine broke.
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March 2023 by B Rgrs
The managers of this Walgreens are racist. You need to be white so you can be hired, they are unprofessionals. Hopefully the owner can take a look what type of people ,he have in his business .
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March 2023 by Jeremy Gigogne
This is 100% the worst pharmacy ever. Find anywhere else in Prince Frederick regarding your prescriptions. Everyone is rude and never has any answers
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February 2023 by Jocelyn Gatton
I switched to Walgreens a few years ago with my wife and I haven’t had a good experience yet. They’re either blatantly rude or sarcastic when you express your bad experience by saying things like “sorry you feel that way” I get questioned and pulled aside everytime I go to pick up one of my kids medicines because we don’t have the same last name. Their wait times are ridiculous and most of the staff has terrible attitudes. Do not recommend.
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January 2023 by Joce Gatton
I switched to Walgreens a few years ago with my wife and I haven’t had a good experience yet. They’re either blatantly rude or sarcastic when you express your bad experience by saying things like “sorry you feel that way” I get questioned and pulled aside everytime I go to pick up one of my kids medicines because we don’t have the same last name. Their wait times are ridiculous and most of the staff has terrible attitudes. Do not recommend.
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December 2022 by Barry B.
Great location. If you are not using the pharmacy.... If you need them for prescriptions you will save time and aggravation even if going 30 - 40 minutes out of your way. They are out of my meds, EVEN AFTER CALLING TO SAY THEY ARE READY! Drive through you should anticipate 20-40 minutes per car. Seriously. I kept thinking it was an exception. 4 times in a row at different time slots has convinced me otherwise.. You can be at the window 20 + minutes without even being acknowledged. You can see them, but they don't say anything or even wave so you know they are aware of you being there. It was so absurd that I thought it was just me, but it's not. Our neighbors laughed and apologized for not warning us when we moved in. They had to change.
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November 2022 by Barry Brown
If there were 0 stars or minus, I would have opted for that. I thought the last few times could have been an aberration… have been different times and has been the same thing. Plan to wait 30-45 minutes if using the drive through, depending upon if there is a car ahead of you. If 2… Don’t even bother. They won’t even acknowledge that they are aware of you being at the window! No “we’ll be right with you”, not even a wave! I have been using this location for almost a year. It’s gone from bad to worse. To make it even crazier, they keep saying their out of my monthly meds after calling to say it’s ready… also 3rd time in a row. Not a unique med (adderall), it’s pretty widely prescribed - maybe this is new management or new pharmacist I can’t say. Have used Walgreens for years albeit other locations. The location of this one is convenient, but I will be driving out of my way for less convenient going forward. If you are using meds that are life threatening to be without. Go elsewhere, you are risking your life depending on this location.