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February 2024 by Hello I Love New Experiences
Not much on sale and not lower prices than the mall but GREAT selection
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November 2022 by joseph dyer
business casual shopping - thIs time with much smaller tie collection.
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October 2022 by Michael De Angelo
Great experience, staff was VERY helpful! Only complaint is the amount of product made in China... Nothing aginst the people of China, but their factories working conditions are totally inhumane. I hope Brooks brings their manufacturing back home or to a nation that takes care of their people.
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October 2022 by Kelly El
The sales ladies here are ROCKSTARS! Every visit is just as great as the last. Shop here! You will be so glad that you did.
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August 2022 by John Campbell
Ashley and Carla are the best! Amazing customer service and they really know what they're talking about. I will be recommending all of my friends to stop in for great service, great clothes, and great deals.
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May 2022 by Maureen Boyd
The sales staff was very helpful. Showed me exactly what I was in need, when I was in a hurry.
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January 2022 by Jeffrey Barranco
Very hit or miss. They carried a Brooks Brothers sport line of mens clothing for a while that was great. Cool classic BB design but with a tighter fit. Wish they would get back to that. Not all of their patrons are obese golfers. Always have loved their playful designs and quality clothes but good luck finding anything under a 32 size waist.
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October 2021 by Thomas Mason
Overall poor experience, with sloppily dressed staff who look like they work at Walmart not brooks brother’s. Hard to want to make a purchase.
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June 2021 by john nacey
Bought a suit here, one of the best customer experiences I've had. Admittedly, I did not try on a suit I had from high school before attending our friends wedding. 1 hour before the ceremony, I threw on my child sized suit to find that covid had not been kind to my body.I immediately drove to this brooks brothers and ran inside. The gentleman inside asked how he could help, and I replied "I need a suit, and I've got 20 minutes."From there, he walked me through the entire process from start to finish. While I was looking in the mirror thinking "this will do," he genuinely continued to match my exact fit to make sure this snap purchase was an investment.All in all, fantastic experience. This store, and this gentlemen saved a world of headaches on my side. Absolutely recommend!!!
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August 2020 by David Lewis
Ordered suits on line with promise of alterations. All stores closed, no alterations. Customer support said that they only hem, and that it would take two weeks. No mention of how they would get measured, postage, etc. I can't measure my own pant hems. No apologies or commiseration. I wrote an internal review for Brooks Brothers, which they "moderated" (i.e. deleted). So, now I have $4,000 in supposedly nice suits that I cannot use, from a bankrupt company that has ghosted me. And a pending $500 tailoring bill. If I can find a decent tailor. Great.
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March 2020 by Raj Sathy
Good service
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February 2020 by Nick Gray
I would like one of everything
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January 2020 by Tom De Seve
Decent factory outlet. Good selection. Having the Brooks Brothers credit card gets some good discounts.
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December 2019 by Nancy Smith
It was very nice n pleasant
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December 2019 by Beverly Lewis
Very busy. Lot of shoppers