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October 2023 by lucy j
We found the exact couch we wanted and needed for a great price! The staff were sweet and helpful.
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September 2023 by Joan White
We visited Its My Style on several occasions and our salesperson was Dianne. She could not have been more diligent and helpful. She had suggestions and advice on items we were looking for. I found a TV console I fell in love with but learned it was discontinued. She called around to multiple stores but was unsuccessful in finding the item. She sent us a link of similar items from the same line. She always kept us in mind, calling or texting if she found a similar item that she thought we would like. We visited the store on multiple occasions and she always welcomed us with a ready smile. She went out of her way to look for items at other stores if not available in the Queenstown location. Since we did not know when our house would be finished last week we were finally ready to finalize our purchase. She advised us of an insurance that was available and how delivery would take place. Dianne was never pushy and always went out of her way to make suggestions or make followups. She is a model employee and It's My Style is fortunate to have such a pleasant and helpful salesperson. There are few people in sales who are as diligent, helpful or as mindful even after their customer leave the store. She was always willing to go the extra mile to keep us happy and satisfied with whatever we were looking to purchase. I do hope It's My Style recognizes the value of having such a personable and dedicated employee.
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September 2023 by Stephanie Reiss
Poor customer service. Poor quality. *Please note that they do not attach the headboard to the frame of your bed* very misleading and unprofessional. This is how they left my bed. The mattress wasn’t even placed back into the bed frame. And they just left the headboard up against the wall.
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September 2023 by ML & Dan
Joe was wonderful! He provided all information quickly and worked with us to furnish our deck. Highly recommend!
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September 2023 by carey titcomb
They have great customer service drove to the warehouse in Milford picked up the table and chairs with no problem very courteous and I was only there for about 10 minutes. Great experience love the table and chairs.
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August 2023 by S R
Good prices and great customer service, both over the phone and in the store. We even drove over an hour to see the furniture we were interested in and purchase it directly. A friend referred me, after she was very pleased with her experience. I only wish that they had a branch closer to where we live!
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July 2023 by Korry Hetherington
I recently retired from a 40 year creative career as a designer & buyer. Downsized to Kent Island MD and discovered It's my Style. Their inventory is vast with a large variety of styles with excellent quality & I wanted to use a local company. I love the my sleeper, sectional & dinette set. Delivery time & prices were very reasonable but I was most impressed with the sales staff & service. I have never experienced such a friendly, more accommodating group of professionals. From my salesperson Zach to the manager Dave and everyone working there, the entire process was such a pleasure, right down to the delivery team who were fabulous! Make them your first & only stop when purchasing furniture, they are awesome!
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July 2023 by Sahra Morris
No I don’t recommend to any person this furniture store, waiting so long for my order, drive 3 hours go to pick up when I open was a wrong item. Still waiting, now I need to make sure the price is correct! Horrible store.
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June 2023 by Nancy Overton
Love this furniture store! Good selection, prices, and the people are so helpful and kind
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June 2023 by Allison Frye
The staff at the store was amazing. I walked through and in my mind refurnished every room in my house because they had such a great seslection!
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June 2023 by Carrie Peaper
Diane helped me from beginning to end. I was very happy and can’t wait to get my furniture!
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May 2023 by Cathy Shadrick
Customer service was outstanding at Its my style home furnishings. David was professional, helpful, and made our purchase/ delivery such a smooth process. 5 stars for customer service.
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May 2023 by Kathy Weber
What a wonderful shopping experience! No pressure sales! Beautiful furniture and wonderful sales people. Zack and Scotia are the best!
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April 2023 by Diane Tegethoff
My husband and I visited the store and had the most pleasant experience. Our sales person Dianne Kreger was very friendly and extremely helpful. She went out of her way to answer all our many questions. I visited the store a second time with more questions and again Dianne was just as friendly and accommodating as the first time. I finalized my purchase and look forward to enjoying it for a long time.
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April 2023 by Chris Dzambo
My family recently purchased some furniture from Scotia at the Queenstown, Maryland store. She was very knowledgeable and went above and beyond to assist with answering questions and helping with the design and selection of the furniture. I would highly recommend Scotia to any family or friend to assist with future furniture purchases. Thanks Scotia!
