Verizon's Cellular Sales store in Queenstown, located at 4628 Ocean Gateway, offers a stellar in-person experience for customers seeking assistance with their wireless needs. The store’s wireless sales consultants, including team members like Ty Thomas, Naseem, Julliana, and Mercedes, are praised for their exceptional customer service. Customers report feeling well-supported during processes like transferring lines or upgrading devices, with staff taking the time to explain options without upselling. Despite some technical challenges, the team ensures smooth transactions, making customers feel valued and appreciated. The store provides a range of services, including data transfer, plan options, and wireless accessories, while promoting a welcoming atmosphere. For anyone in need of help with their devices or plans, this Verizon location comes highly recommended for its knowledgeable and friendly staff.
I was having trouble with my phone. Jalesa Garrison at the Queenstown location was quick to spot that a virus had entered when I installed a solitaire game. She cleared the game and restored my settings back to normal. Fast and knowledgeable. Thank you.
April 2026
Alex was so nice to work with! He explained why various phone procedures were necessary. He also helped me enter data into the phone. I am 74 and have a lot of trouble understanding and he was very kind as well. Thank you Verizon for Alex!
March 2026
So Jalesa and Jacob have been awesome. They helped me get my phone straight. Jalesa helped me get a new phone and I'm very very excited and proud of both of them so thank you!
