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January 2024 by Lachelle Jamae
I DO NOT RECOMMEND LIVING HERE AT ALL. I’ve been living here since June 14th 2021. Let’s start with my original move in date was supposed to be June 12th 2021 but for whatever reason they didn’t handle on their end delayed my ability to move in causing me extended fees on the moving van and my helpers. Also while the leasing office manager Stephanie was trying to find out what the hold up was on my actual moving day and she finally got who I’m assuming was the property manager (after calling so many times) on the phone (don’t remember her name) instead of rectifying the situation she said and I quote (I know because she was on speaker) “she shouldn’t have been approved anyway” not sure how that’s the case if I had a co signer, but whatever. Since then it’s been a constant mice issue, the walls are so thin here you can hear the mice digging in the walls, the toilet and the bathtub are always clogged up, the building is extremely out dated, the hallways always stink, there’s only one washer and dryer per floor, but rent continues to go up 3% every year. My most recent issue started when the neighbors right next to me moved in at the end of 2022 with the constant noise and playing loud music. It started with the guy waking me up almost every morning between 6-7am rapping over and over as if the apartment was a recording studio. Then it has been constant loud music coming from a speaker (that I have seen myself from the patio door) playing early in the morning, could start between 5-6am or late at night, could start between 9-10pm and carry on until 3-4am all throughout the week almost everyday for all of 2023. Stephanie the leasing office manager and Renee the leasing office assistant has been made aware more times than I can count and nothing has been done. They have been told so many times, I have called and told them both numerous times, I have hand written two complaint letters (per their request, that I mistakenly didn’t make my own personal copy of but was told by Stephanie that it is in my file), had Stephanie come to my apartment to hear the noise for herself, sent several emails with video proof (with NO RESPONSE), sent texts with video proof to Stephanie’s personal phone number (with NO RESPONSE) and all I get is the run around from Stephanie and Renee, and was told “we can’t really do anything if you’re the only one complaining” or “I thought they stopped since we didn’t hear from you”, if I have been complaining all year why in the world would you think the noise stopped? I’m the only one who shares a wall with them of course I’m the only one complaining. Anytime I ask for an update I get the same response from Stephanie who says she will speak to the girl tenant whose name is actually on the lease, but the guy tenant isn’t on the lease or she says she will talk to her boss who I assume is the property manager, but nothing happens. I was asked by Renee to write a 3rd letter (assuming she FORGOT about the first two) which is why when I call the leasing office I just ask to speak to Stephanie because Renee acts like she doesn’t know what’s going on even if she was present for half of it. The loud neighbors also got a dog just as loud as them, who I assume they didn’t tell the leasing office about at first because when I told Stephanie, she told me they told her the dog was gone. Top it off I was sent a late rent complaint on 12/08/23, our rent is due the 1st of the month and is considered late the 5th of the month. I paid on 12/08/23 at 7:08am (still late I know) BEFORE they delivered that notice in the AFTERNOON, and I think it’s funny they can send me a complaint for payment three days after the considered late date but hasn’t done anything about the noise complaint they’ve known about all year. Overall, living here has been terrible, don’t waste your time.
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December 2023 by Ella Jefferson Gingles
Nice place to live
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January 2023 by ROBERTA Oriolowo
Used to live here. Come to visit. You have to be buzzed in. Lobby clean. Able to park in handicapped space.Is a wheelchair accessible building.Has 4 floors & 2 elevators. Rent due by the 5th of the month. A washer & dryers is located at the ends of all floors. They issue laundry cards. There is a machine used to put money on the card. A community room is available for use. Bingo is held every Tuesday. Nice place to live.
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December 2022 by Skye H.
Between the elderly abuse (read: them being taken advantage of), the blatant retaliation, the disregard for safety, not to mention the inappropriate (and illegal) fraternization between members of the leading staff & tenants- Pikeswood Park Apartments is a scandal happening in plain sight. Because of the vulnerable demographic here (elderly, young adults, low-income), compliance violations are a norm and never addressed because you’re either intimidated into silence or retaliated against (they’ll literally refuse you service until it’s time for inspections, or make it extremely difficult to meet/speak with them, or just simply won’t assist, altogether).There’s currently an ongoing rodent infestation that’s become so out of control to the point of causing health hazards for at-risk tenants. The elevator IS UNSAFE!!!! It goes down BEFORE the door closes. I’ve been injured on several occasions because the elevator doors censor is malfunctioned and has been for over a year, now.I’ve had my property vandalized by other tenants (who actually reported their acts to the leasing office and, out of spite, the leasing staff refused the information needed to file an official criminal complaint).I’ve had emergency calls (water leaks/clogged pipes) that were pushed off. I’ve had preventative maintenance requests denied by leasing office staff and contractors, thus resulting in more extreme repairs later down the line which gravely impacted my health.Mind you, this complex is a former senior living facility who still houses about 85% elderly and disabled tenants. So, it’s not difficult to understand how this is being allowed- outside of a Google complaint, the members of this community have no voice nor an advocate.Below are photos of the rodent infestation in my apartment that had me displaced, out of work, and ill for over a week.
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October 2022 by Ms. Clarice C. Snowden
I am disappointed at the lack of response I received from the office. I was put on a waiting list in August 2021 and have not heard anything back. Then when I call I only get voicemail. I hope this is not a reflection of how they really do business. So disappointed.
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May 2022 by Molly West
I’ve been trying for weeks to get in touch with this place to ask about leasing an apartment. I get voicemail every time. Ridiculous and unprofessional. Pikeswood park, you have people TRYING to do business with you and you can’t even bother to call them back
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January 2021 by Ni Roberson
I agree with every comment about management. I called in reference to me being interested in moving here and the manager was not welcoming at all. I asked for a tour and she completely ignored my comment and said nothing is available. This establishment should work on who they hire to talk.... the management here sucks??
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December 2020 by Mark Paige
Very nice place but you maintenance dont know what they doing Management is right nasty . My mom will be moving out soon having problems with Apartment Manager Is very nasty unprofessional when my mom asked her why not gonna fix the heat Her response Was Why you moving anyway. This is not the way you treat tenants regardless if they are moving or not I will be calling the management tomorrow Send my mom has been there I had to fix several issues myself.
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May 2020 by Liyah Willis
Beautiful place from what I saw online but very unresponsive. Been calling and emailing for WEEKS. Guess I’ll look into something else .
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March 2020 by Alexis P.
BEWARE - They will enter without permission. LIARS & THIEVES! Do not rent here! The employees will enter your apartment, rifle through your belongings, use your bathroom, steal your stuff all under the guise of "repairs". Management will not investigate so is clearly in on it. Will be investigated by police very soon.
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November 2019 by Sharon Burke
Quiet nights by 9 pm, can here a pin drop. Friendly tenents like a family.
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December 2018 by Sherna' Baldwin
Called for info about Apts lady who answered the phone was very short knew nothing about the community.
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March 2018 by Great Ikhajiagbe
ддо
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September 2017 by Parker Aigbokhan
ILoveit.
