Chesapeake Collision is a highly recommended auto repair center known for its excellent service and quality repairs. Customers appreciate the personable and respectful staff, with many praising Nick, who keeps clients well-informed throughout the repair process. The team, including those in Randallstown, consistently provides updates, often via personal phone calls, and communicates clearly about the repairs needed. Despite some delays due to parts availability, especially for older vehicles, the repairs are thorough, and cars often look brand new when finished. Customers feel reassured by the friendly atmosphere and professional approach, making stressful situations easier to handle. The seamless transition to rental cars and the attention to customer satisfaction stand out. Overall, Chesapeake Collision offers top-tier customer service, timely repairs, and a positive experience for those needing vehicle repairs after accidents.
I recently had a minor repair job on a new car I purchased. The service was excellent, and the customer engagement was exceptional. My technician, Nick, was outstanding. He kept me well informed of the process and provided daily updates on the progress. He and the Team in Randallstown are amazing.
April 2024
I’ve had the pleasure of working with Nick who is great! Very personable, thoroughly explains everything to be done. My car was completed before the completion date and I was very satisfied with the quality of the repairs.
April 2024
Nicholas and staff did a great job! I was updated weekly and if I called I was updated the next morning! Very pleased with the work that was done. Everyone was polite and respectful!!
