-
November 2023 by Yushika Shepherd
Horrible customer service the worst waited 15 minutes to be rung up with only 5 ppl in the store and just me in the line then asked the young lady putting up clothes could she get someone to ring me up just nothing didn’t even give me eye contact I will be going else where
-
October 2023 by Joy Neal
The women at the front lack costumer services skillsThe men are very helpful
-
September 2023 by Joy
The women at the front lack costumer services skillsThe men are very helpful
-
July 2023 by Spiritual Cipher
Me and several other customers came here on July 13, 2023 and the store is closed and the lights are off. Its 12:00pm in the afternoon and it says they open at 10am.
-
June 2023 by Grace Kroener
Terrible customer service. Don’t come here or you’ll be met with snippy responses to questions. Who seemed to be the manager couldn’t even take 2 seconds out of her day to turn around and look me in the eye as I asked if they allow try ons (they don’t). Save your time and energy and go to another location.
-
December 2022 by Natavia Mclean
Customer service is always either non-existent or terrible. It’s no secret that the employees and manager absolutely despise returns just by the blank stares and borderline rolling eyes. For a place that no longer offers a dressing room and clothing sizes that are inconsistent, I expect a tad more understanding. Even when I visit to just purchase items, it’s never a welcoming experience at this location.
-
June 2022 by Kim K
This store is very unprofessional there is a bunch of black American woman that work up here they are very ignorant and unprofessional they close the doors at 740 pm when the store clearly says closing is at 8pm I had to goto a funeral tomorrow and I got here at 7:47 pm to exchange my pants and the girl would not let me in and bthere were still customers at the registers and shopping the store employee was very ignorant and disrespectful to me I will upload pictures of them when they come out of the store but corporate if you can please find out who worked evening shift today because I would to make a report personally
-
April 2022 by Mo Whitehead
I rushed in from work, got there at 7:40 and the doors were locked. A few weeks later, the same thing. They close before 8 always. Please stop locking the doors 20 minutes prior to closing or change your hours to 7:30. No other store does this.
-
April 2022 by Michelle M
Just had the most unprofessional, rude, experience ever at the Randallstown Rainbow. Popped in real quick to purchase a pair of sandals and what should've been an in and out transaction turned into an unnecessary wait. There was a line of people waiting to be rung up however, the cashier was nowhere in sight! After waiting so long one customer looked in the back and saw that the cashier was sitting in the back eating!!! That's right she was eating as customers waited to pay for services not rendered. The another employee was at the door and when the customers stated to complain to her she said she didn't want to disturb the cashier. When the cashier finally came to the register, she nonchalantly asked how everyone was doing. I was so disgusted that I just walked out. I'm in the process of alerting the management team for that location because I'm sure they aren't aware of such unprofessilism.
-
February 2022 by Eustace Simon
Very reasonable prices or my type of prices will definitely be back
-
January 2022 by Unknown Google User
Tonight I went in around 7:48ish and as soon as I approached the door it’s locked. Mind you it’s not even 8:00pm yet. Another customer had trouble unlocking the door and when she finally unlocked it as soon as I walk in a rude, obnoxious, tall light skin African American girl tells me that they are about to close. I clearly knew that yet she felt the need to look me up and down and tell me that. She used profanity towards me and continued to go back and forth with me as I was leaving the store. She even degraded her place of employment by “so called” telling me that I’m the one shopping at Rainbow as if it’s a bad thing. Yet she’s the one that works there. She was extremely nasty to the point I had to call another Rainbow location to get in touch with the district manager. I will be calling not only corporate on her but also yet another Rainbow location to make sure this girl is terminated. After this I will not be shopping at any Rainbow ever again and if you decide to shop here don’t shop at this location. They hire any and everybody desperate for a job yet doesn’t value it.
-
April 2021 by Faith Soul
Rude manager and customer service is awful I will never go back there again.
-
April 2021 by N. Castillo
Got some cute tops for my daughter. The clothes are the best Quality but good to wear for something quick and fast!
-
March 2021 by Nique M.
Wouldn't visit again, for sizes s-xl waldorf has a better selection
-
November 2020 by Diana Robeson
This is my last time going there, customer service...no customer service. Just ridiculous. If I could rate a negative I would...cooperate needs to read the reviews.
