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September 2023 by K Witten
Wow. Since spoken with SEVERAL people who would never go to this branch because of the lack of professionalism, nadt attitudes..by the way THE MANAGER is who 4 ppl who ive met concurred with me. All had their personal account of the Manager and the other employess. That manager needs to be fired.
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August 2023 by Jeff Walsh
Nice bank and convenient location. Are you opening back up after the fire??
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July 2023 by Google user
Nice bank and convenient location. Are you opening back up after the fire??
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August 2022 by Lassie S
Never any problems at this branch. Sometimes there is a line but it usually goes fast. I mostly engage with the tellers, not the customer service area but everyone is nice and professional.About others posting comments of discontent, if you feel you get less than stellar service, approach the manager and work it out. Don’t come online and gripe as that never gives the bank the chance to make you happy.
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August 2022 by Kevin
Excellent service from this location by various employees throughout the years! My family and I have been customer's since this location was Nations Bank!
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April 2022 by Evgeny Zabolotnykh
The stuff not willing to help ,disrespectful, on all questions they say no -we can’t do this. Asked to print out summery of the account, summery of the transactions with signature stamp on blank of Bank of America and notarize one page. No , no , no we can’t do that.
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April 2022 by Terrell Atkinson
Pandemic got this bank lazy as #$@! How you have 6 staff members on the clock to cash a check here and there. The bank stop walk in at 3:00 Stated by the Manager.Yes I am the type that don't want to make a appointment Iike to walk in and if I see Noone in the bank I can get it what I want done during free time.I understand the Pandemic and everything, but doesn't matter if I have covid or not. Making a appointment is not going to stop a customer from bring the virus to anyone anymore every mask mandate have been lifted.I'm trying g to bring money to the bank nomatter if it a extra 50cent in a bank account. I see if I was trying to make a personal account I'm talking a business account. I'm staying at banks that the workers want to work these old people lazy get some young full of life in this bank. 6 people at the cash check ?
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January 2022 by Julean S.
I'm highly upset with the way I was just treated here. Lack of care and complete disrespect. I have never experienced anything like this at any other Bank. Including international banks I've dealt with. How is it that I am not allowed to cash a certified bank of America check, made out to me. All while being giving the certified check by them and their account holder and myself both being told I could cash it. I have never had this problem with with other bank and will no longer accept any Bank of America checks, personal, business, certified or money orders. They are literally hurting my business by charging their account holders a fee to create a certified check, then refusing to cash it. When it's in my name and certified funds. The attitude and smugness that came from the teller as I was politely trying to find solutions and recourse was very uncalled for. They actually lost their account holder over this. They where highly upset as well with being lied to and paying fees for something they certified and now won't cash. Bank of America lost a customer account holder today, and inconvenienced any of their other account holders who wish to do business with me, as I will not accept their checks anymore from this point forward.
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January 2022 by BCG Industries
Horrible parking, horrible wait, tellers don't care about you. No issues with funds in my account, no issues with me and my account. Simply issues with this location, and tellers not being customer friendly or caring to do their job. I will not be returning to this location and am considering closing my account all together. They basically told me to kick rocks and jump of a cliff, I can't have my money, their to busy. Avoid this branch at all costs. I have never had this issue elsewhere.
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September 2021 by s s
The drive thru is always out orden ...i deposit cash or check and always the machine take IT and after that the machine is broke...
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June 2021 by Sabrina L.
Always a long line like every other bank of America. Ridiculous! Their lucky I don't have time to switch bank accounts to another bank. Unfortunately there is no way to cash a check instantly unless you wait in their ridiculously long line. With one teller while two stand around.. Big company's that need bail out and then they down size. Should be investigated.
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February 2021 by Julean Seminazzi
I'm highly upset with the way I was just treated here. Lack of care and complete disrespect. I have never experienced anything like this at any other Bank. Including international banks I've dealt with. How is it that I am not allowed to cash a certified bank of America check, made out to me. All while being giving the certified check by them and their account holder and myself both being told I could cash it. I have never had this problem with with other bank and will no longer accept any Bank of America checks, personal, business, certified or money orders. They are literally hurting my business by charging their account holders a fee to create a certified check, then refusing to cash it. When it's in my name and certified funds. The attitude and smugness that came from the teller as I was politely trying to find solutions and recourse was very uncalled for. They actually lost their account holder over this. They where highly upset as well with being lied to and paying fees for something they certified and now won't cash. Bank of America lost a customer account holder today, and inconvenienced any of their other account holders who wish to do business with me, as I will not accept their checks anymore from this point forward.
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February 2021 by Brittany Gordon
Mr. Matthew & Sierra are great at what they do. You can tell that they love educating people on how to increase their knowledge in finance. I will always come bank with THIS BAO because the customer service is unmatched.
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February 2021 by BCG Industries LLC
Horrible parking, horrible wait, tellers don't care about you. No issues with funds in my account, no issues with me and my account. Simply issues with this location, and tellers not being customer friendly or caring to do their job. I will not be returning to this location and am considering closing my account all together. They basically told me to kick rocks and jump of a cliff, I can't have my money, their to busy. Avoid this branch at all costs. I have never had this issue elsewhere.
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February 2021 by Julean Seminozi
I do not recommend this location, or banking with BOA in general. I moved to PNC better service, better fee's and offers.
