-
February 2024 by Nicole Gardner
This was one of the worst experiences I have ever had. My son car was in a really bad accident and Rockdale towing towed the car. When we came to pick up the items out of the vehicle they gave us a hard time. My son showed his license and and he also had his insurance card with the vin number on it. We both explained to the person at the window that the vehicle was in a accident and the title and registration was in the car. This place needs to be shut down for how they treat people. They refused to allow my son to go with their worker to retrieve his documents out of the car. They sent their worker to look for the documents and he returned saying he cannot find them. I asked to speak to a supervisor who never came. Mind you they have no office and we were standing outside in the cold. My son had to go to motor vehicles to get a copy of his title then go back to retrieve his belongings. When he returned to get his belongings out of the car his registration was in fact in the vehicle. This place has no regards for people. We were distraught by the accident then had to go through the hassle of retrieving our belongings out of our car. There was a lady in front of me who was in tears because of what she was going through to get her vehicle. Just ridiculous. I will be reporting this place to the better business bureau. Do not deal with this place they are terrible!!!!
-
January 2024 by Tyler Ryan
I can't say enough of how this company turned my day around. Rockdale Towing took my call with such ease in a very stressful situation after many failed calls. I can't lie, when your vehicle breaks down in 15-degree weather it is the worst feeling in the world. Rockdale gave me a very reasonable rate for a local tow in Sykesville, MD when all other companies failed. They were smooth, cooperative, quick and efficient. They will be my go-to from now on! Thank you, guys!
-
January 2024 by Cierra Jackson
Unable to receive a breakdown of charges over the phone. Unable to retrieve any of your belongings (regardless of importance) until the vehicle is paid for and released. Unable to put a spare on the vehicle to drive it off the premises. Unable to get a tow from Rockdale Towing 40ft away from the gate without paying $50. Well, policies are policies.
-
December 2023 by shannon brennan
The customer service was amazing. They were very friendly and went out of their way to help me with a situation I was dealing with for a family member. I would absolutely recommend them.
-
November 2023 by jayre morton
Horrible customer service I would not recommend
-
October 2023 by carl beatty
Forced to use after accident by bcpd. Sure theirs a kickback. Tow poachers. Outrageously overcharged. Even charged a second tow to be pulled out of their yard. Crooks at the best.
-
September 2023 by Uzair Ahmed
Great experience ?
-
August 2023 by Brooke Zalis
My vehicle was stolen and upon recovery, it was towed to Rockdale Towing. Interactions with their staff made a difficult experience even more unpleasant.
-
August 2023 by yeah_thatway 44
The lady was a pain in the rear, she said we couldn't get our belongings out of the car for "insurance purposes" it took hours and countless phone calls to get our belongings.
-
June 2023 by Kim “LastingImpressions” Klein
Our Limobus broke down and they provided professional service in a timely fashion. They didn't take advantage of us on the price either like another company was trying to. Thank you all at Rockdale Towing. We will definitely use your company again for our towing needs!!!Service: Special vehicle towing
-
May 2023 by Jonathan Hoover
Mark who is a heavy hauler was great. He was very professional and very experienced. The rates they charged were very reasonable. If I need a tow I would definitely use them again.Service: Local hauling
-
May 2023 by Nyla Grey
They charge you to keep your car there, won’t let you see the car even if totaled. I did not call on them to get my car after accident idky they even tryna charge me fr cause Ian choose yall. Ummmm I have a lot of important things for school and work and they telling me I can’t see me car I had to withdraw from class cause all my school stuff was in there and I got fired from my job because my badge and uniform was in the car. They tried to say I had to give them my tittle for a lower price. DO NOT USE THEM.
-
March 2023 by J B
I had a blowout and had to have my SUV towed. They were there within 45 minutes. The price was more than reasonable. Definitely recommend!
-
February 2023 by James Carlyle
My car unfortunately broke down on my way to work and was completely disabled in a parking lot in Finksburg MD. I called several other “local” tow companies, most of whom didn’t answer (it was 10am). I spoke with Rockdales dispatcher (didn’t catch her name but she was super friendly) and they gave a very fair price for an on the spot tow. Joe (the driver) was literally at my location within ten minutes of my call for help. He was extremely friendly, and l quickly loaded my car up and got both my car and myself to my mechanic all in under an hour! Outstanding service, friendly people, fair price! I I’ll definitely use them again in the future(although I hope not to have to, lol) Thank you Rockdale Towing!
-
February 2023 by Nick Davis
Dirk towed my f250 he was a very nice guy very professional had a nice genuine conversation with him which is hard these days. Highly recommend themService: Car towing
