“Big shoutout to Jovial at NTB for the excellent customer service! He was professional, helpful, and took the time to assist me with my Camaro. I really appreciate his effort and communication. NTB is lucky to have him on the team. Highly recommend!”
7:30AM - 7PM
11640 Reisterstown Road, Reisterstown
Tire Dealers
“GREAT SERVICE! At least from Rich, very kind fellow.
1) I popped a tire and got it replaced in the Baltimore Monro branch but they didn’t replace the TPMS.. The branch closed when I went again -> I went to this branch and they replaced the TPMS for free.
2) I went again recently because of a tire leak and he patched it for free.
3) When I went to get the patch, there was another customer who absolutely berated Rich, very rude. Rich was very calm and even offered discounts when she threatened litigation. I don’t know if I know a kinder, more patient person.”
“ERIC handled a technical problem with my auto like a professional.
A difficult sensor reading required an extra effort to find a replacement.
Once the issue was determined ERIC was able to find the correct sensor to get my car back on the road. I was very pleased with ERIC and his technician.”