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August 2023 by Brady Lynch
Was a great bank until they closed the teller lanes, good luck trying to find a time the atm is even working. Considering switching banks.
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June 2023 by Connie Todd
Love PNC, but no tellers give us break.
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May 2023 by John Garvin
i love pnc bank, but their decision to close the teller part and stop dealing in cash is insane. i’m currently writing this as i’m the 5th one in line at the atm for 30 mins. pretty terrible for a bank to not have tellers, really make me think about switching banks.
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November 2022 by Karen Hansrote
After many botched transactions, our group decided to close our accounts.Money was withdrawn and a bank officer called to verify the account closed.Almost two months later, I continue to get notices about needing to make a deposit and charging a $5 fee for the zero balance.Does anyone remember the Eagles song, Hotel California?“You can check out any time you like, but you can never leave.”Here we are…
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September 2022 by Mike R
Just found out they won't be handling any type of cash, check cashing, deposits at this branch any more. I am not sure if it will close completely or become a loan only type branch. PNC needs to reevaluate their direction of their company This is a huge inconvenience. Been a customer since it was County Bank. I will now be forced to close my account with PNC and open a new bank account with another bank located in Rising Sun. PNC is foolish in this decision! Thanks for not remaining in the community. They're a few options for banks thank goodness. I know of M&T, APGFCU, and Howard Banks.
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September 2022 by MaryJo Paolinelli
I just do not understand why....they are closing in October...Very inconvenient....very very....what happened to customer service....Not Good...i Don't like it Closing...at all been a Customer for a very long-time...good day
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July 2022 by mei Chang
Horrible. Luz Berríos is pretty rude! She speak English to customers she knows they speak only Spanish. She is a bilingual but come on! Is it necessary to speak English to the ones you know they won't understand? Away from that, the experience on the bank is pretty good.
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December 2021 by Michael Wilson
Staff is friendly and helpful.People have to understand that they just can't drop everything and wait on you when their busy.It's not a Jiffy Lube otherwise maybe this place isn't for you.
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July 2021 by Norman mc nair
Don't try to call them by phone they never answer
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July 2021 by j2681
ATM always broken
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May 2021 by BonnHeart
They won't cash checks. Other banks allow deposits from home, by photo. PNC is requiring me to physically come into the bank 3 times just to cash 1 check. Ridiculous and unacceptable.Also, they don't notarize. Every bank offers this service for free, except PNC in Rising sun. They have a notary, but their policy is that they won't notarize.
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October 2020 by Clay Freed
Thanks to Cele for great advice on refinancing.
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December 2019 by Darlene Roosa
The customer service is always wonderful!
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November 2019 by Bonn Heart
They won't cash checks. Other banks allow deposits from home, by photo. PNC is requiring me to physically come into the bank 3 times just to cash 1 check. Ridiculous and unacceptable.
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April 2019 by Ameri-Pilot Services
The ladies and gentlemen that work at this bank are phenomenal!! They go way above and beyond to help in whatever way they can. I've never encountered a group of people that are so helpful. I am most appreciative of them. Unsung hero's.
