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February 2024 by David Nguyen
They’re a wonderful store with commercial equipment. Friendly, prompt, and helpful. Special thanks to Daryl, Sergio, and Dan at the store for quickly solving my commercial washer and dryer issue. 10/10 would recommend since summer 2023. Thanks!
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January 2024 by Andrea Shapiro
I worked with Bill and he was helpful again (he sold a few other appliances previously), this time in finding a washer that would fit in a tight space. The two installers were just here and did a great job. It wasn't an easy fit because of an angle in the closet. The pan was an issue, and they were willing to come back to put one in since the one I had bought was too big. As it turned out, we were able to use the old pan. They cleaned up the floor and walls very thoroughly before doing the install. Well done!
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December 2023 by karen molina
I had my dishwasher delivered today, it was delivered in a timely manner. The delivery guys Sean and Daryll were very polite and efficient. They paid attention to detail and even played with my dog a bit. Karen and Rocco
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December 2023 by Angela Carter
We really appreciate Darryl and Que Shawn for delivering our washer this morning. They were timely, careful to bring the washer in the door without scratches and friendly.
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December 2023 by Susan Stillman
I have been coming to Rockville store for years. This time I needed a new dryer. Salesperson Dan DeCamp was very knowledgable and efficient. Delivery persons Darryl and Queshawn were friendly, professional, and efficient. Very positive experience overall. Highly recommend this place!
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November 2023 by Kim Dewhirst
Liz is fantastic. We have purchased many things from her. She is very knowledgeable and makes sure you get the best appliance that you're looking for. She is, as they say, worth her weight in gold. If she is with another customer, I wait for her. Highly recommend!
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November 2023 by Robert Ragano
Great experience! We were told we would receive a call approximately 30 minutes prior to scheduled delivery of our new refrigerator- we did and the removal of the old/replacement with the new went flawlessly. Shout-out to our delivery pros; Darrell and Edwin!!
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September 2023 by Gail B
I'd give them a 0 stars if I could. Was planning to buy a washer, dryer, microwave and dishwasher from them...but was so disappointed with the salesperson "snooty" attitude, I went elsewhere. Luck of the draw I guess.
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August 2023 by Victoria S.
Employees helpful delivery wonderful 5stars! Thank you! Bought the 5 year service! Turnaround ordered Monday delivery Thursday!
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June 2023 by Me Myself
Perfect delivery! ApplianceLand was very flexible with my scheduling situation, and when I finally could schedule, they showed up on time, installed the dishwasher, took the old one away, very quickly. Darrel and Sean were courteous, professional, and efficient. Our experience with Dan in buying the machine was fantastic as well. -Don
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June 2023 by Paula Hane
I bought a refrigerator on Friday and it was delivered on Tuesday. Appreciate that they were able to do the delivery on short notice. The delivery guys, Sean and Darrell, were polite and professional, taking great care when they removed the old appliance and brought in the new one.
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June 2023 by john monds
How do you stay in business when a potential customer shows up during business hours per the sign on the door, and before said customer sees what you offer, you ask if we’re buying today before you let us in. How can I tell you I’m making a purchase if I haven’t seen what you offer? It seems the owner wanted to leave early, but doesn’t trust his sales person to give him a key. We went elsewhere and made our purchase. The salesman was a good guy, not so much for the owner
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June 2023 by Amanda Bernhardt
Bought a SpeedQueen washer and dryer from TJ st ApplianceLand and had a great experience. He was very knowledgeable and patiently answered all my questions. Delivery was a breeze - Darrell and Sean did a great job and even replaced our dryer vent tube for no cost before installing the dryer. Wish all service professionals were this good!
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May 2023 by Helene K.
I just had my new Frigiidaire refrigerator installed by Darryl and Sean. I was so impressed with the way they removed the old refrigerator and installed the new refrigerator. They both were very skilled and well informed. They both did an excellent job. They didn't leave until we were 100% satisfied. I am very pleased with Applianceland and would order other appliances from them. Sincerely, Helene Kershaw
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April 2023 by lauren J.
I purchased a washing machine from Appliance Land on Rockville Pike in April 2023. We refused new hose lines because we already had steel lines and the sales representative did not disclose that they needed to be replaced every 2-3 years. When they came to install the washer, the installers put in their "notes" that we were told that the lines needed to be replaced and they would give us/install the hose lines they brought for free. According to their "notes" the installers indicated that we refused the offer at that time. The truth is that they NEVER told us they would not charge us to install the free hose lines at the point of delivery (who would refuse free hose lines/installation?!) - we were told that they could come back for a $99 charge to install at a later date. This complaint is not about money, it is about the principle of them not being trust worthy. They were not forthright from the beginning and now have said we refused a free offer of product/installation, which is not true. The person we spoke with about resolving the issue was unhelpful and somewhat rude. I would NOT recommend this business.