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March 2024 by Neal Bobys
Shawn, Angel, and Danni are always there to help us with our car battery issues. Honest assessments and great prices and service is what we get whenever we go there for help.
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March 2024 by Andrew Field
When we arrived at the store for installation of a car battery we immediately had the attention of both the owner and a second person. They clearly explained the options for a replacement battery and provided friendly and prompt service.
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February 2024 by Bill McKay
Easy to order online and great customer service
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February 2024 by Sean Hwang
Fast, friendly service with excellent battery price. Can’t beat that. Prior battery lasted little over 5 years.
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February 2024 by Dutch Dunham
Needed an obscure battery for an old storage system. Called ahead and they had it in stock, waiting. In and out in five minutes. Excellent service and stock. Call Batteries Plus first.
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December 2023 by Stephen Baldwin
very helpful and pleasant service
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December 2023 by Bonnie Shore
The gentleman who assisted me was kind, respectful and clearly expert at what he does. My challenge was easily solved by him. I greatly appreciate the entire interaction. He was consistently helpful with each customer that I observed while waiting my turn
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October 2023 by Sharing The Game TV
The customer service by Gabe was unprecedented, he went above and beyond to help me install my battery. While getting me credit for my battery. Also just an overall nice guy, and very personable. This guy is hardworking! No l matter his career path he will get very far in life.
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October 2023 by Ivan Graff
Three technicians attended to my battery installation. One seemed very experienced, the other two seemed less confident or knowledgeable. At the end of the installation, the experience technician left the job to go inside and asked one of the inexperienced technicians to finish securing the battery. I asked the technician to reattach the negative terminal shield on the terminal. She said she found it that way, which I said was not the case, since I watched her detach the shield or cap. I proceeded to reattach the shield and she asked what was my problem. I responded that I asked her to finish securing the battery. She walked away accusing me of starting a fight with her. I asked her to stay until I could verify that I could start my engine. She ignored me and re-entered the store. Fortunately, I could restart the car. I then closed the hood and left the parking lot. I found this exchange and end to the installation disappointing and unprofessional.
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October 2023 by Edward Cooley
The staff at Batteries Plus in Rockville are super friendly. We ordered a new car battery online and had it installed in under 90 minutes. Fantastic.
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September 2023 by Carl May
Had a very good experience, and I didn't even buy anything.My car needed a jump start from a completely dead battery. The service person suggested Batteries Plus Bulbs because they install the car battery. We got there, and a sales person worked through several scenarios before eventually concluding that he couldn't help me. He offered me a second jump which I didn't need, and he made sure we were on our way. If you need a car battery, this is the place to come.
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September 2023 by Dr. Gommez
And they did it again! We have a couch at home imported from Italy that has a built in battery that costs about 300 dollars to replace every couple of years depending on usage. Not under theses guys watch! I took both batteries to Battery Plus for advice. This time around Gabriel, who is super knowledgeable, guided me through the options and also advised me not to play around with the original battery cells as it could cause a fire. We managed to replace the whole thing for a better, safer option for a fraction of what I thought I had to pay for the original Italian sets. Instead about $600 for the two batteries, I end up paying only a little over 100 bucks for both replacement sets. Thank you so much for the patience and the usual friendly costumer service! The couch is working perfectly well, with better capacity for an unbeatable price. Support local’s businesses like this one. This store is a great asset to the community!
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September 2023 by Claire WithLove
I bought a car battery for my 2007 car using the website's program where you enter your car information and it shows you which batteries are compatible. It was on sale plus I was able to use a promotion. I chose to have the battery installed for free, and the appointments were for the next 4-5 days.After scheduling the installation, I realized I was going to be earlier than my appointment. I called and the person answered the phone quickly and was friendly and said it would be no problem if I arrived earlier.I arrived an hour early, and Steve installed my battery for me using a battery operated screwdriver. Steve was fun to talk to and did a real nice job. He used to be a roadie for Aerosmith, ZZ Top, Gene Simmons of Kiss and others.The store had a variety of batteries, including the coin ones; a battery tester; powerful and rechargeable flashlights; light bulbs; a universal garage door opener, and other gadgets.Really nice staff and experience!
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August 2023 by Victoria Harkavy
I ordered a battery online for in-store pickup and it was ready right away. I came by the next morning and got my car battery replaced in under 20 minutes.
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August 2023 by Anthony Caponiti
Easy on-line ordering and at store pick-up. Had the unique battery that I needed.