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February 2024 by Chris Spence
Always incredibly helpful and patient. They take the time to talk to you and educate you. Highly recommend!
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February 2024 by Anthony Dargay
Site said In Stock. Ended up being a lie. Emailed to see what was going on about ny already late order. Was told they are getting an order in and they would send update email. Never did. Cancelled order.
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February 2024 by Yonatan Green
Bert helped me out with my fountain pen and was an absolute gentleman. The shop is fantastic and Bert knows his stuff. Highly recommend!
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December 2023 by Chris Crim
Fantastic selection of pens, ink, stationery, and assorted other related items. Mostly though, Bert and his staff are super friendly and helpful. I really enjoyed chatting with all of them. I’ve been in to shop here a few times. Each time, I find new interesting things.You must stop by if you are a fountain pen nerd, or even the slightest bit curious. It’s a great place to pick up writing supplies for everyday use or special occasions.
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October 2023 by Barry R.
Best place for fountain pens in Maryland. Great service and helpfulness and would recommend them.
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August 2023 by Carol O.
great store and the best selection of pens in the DMV.
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July 2023 by Daniel Forgosh
Bert and his staff are outstanding! They are always kind and helpful. They are very knowledgeable and will always help find the right pen, ink, and paper for you. They are active in the fountain pen community and often host events such as nibmeisters and vintage pen people usually on Saturdays. Their newsletter will let you know who and what events they will be hosting. Beyond fountain pens, they do have some roller balls and refills for non-fountain pens. Everyone in the fountain pen community I talk to loves Bertram's Inkwell.
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July 2023 by JIANG TAN
Thank you for fixing my wedding gift like new, it means so much to me!
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July 2023 by Eric R
Great store. Friendly, knowledgable staff. Well balanced selection of Fountain Pen friendly paper, inks and pens - all reasonably priced.Not far from DC and well worth the time to stop by. The best of the four Fountain Pen stores in the DC area
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May 2023 by Carolina M.
Great service and good variety of inks, fountain pens and notebooks/pads/paper. You'll not be disappointed
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May 2023 by Hudson B.
Just amazing people they made the pen buying experience so nice and I will def finally come back to buy more
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April 2023 by Tablefor11
Absolutely wonderful experience here. I’m fairly new to the hobby and even with a huge pen show happening the next day that they were getting ready for Bert himself was beyond kind and patient with me, explaining things as we went along and making recommendations.I went in with some money saved up planning on buying my first high end pen. I explained this but rather than just selling me the $1000 pen that I know now was all wrong for me he listened and found me an $80 pen that’s absolutely wonderful. He also recommended paper that I never would have looked at but am now hooked on which was less costly than what I had originally picked up. I feel like I can trust the staff here to help me find what I need or will work best for me when it’s a fun purchase, they’re not the sort of people who will just sell you whatever makes them the most money.When I do splurge on that big ticket pen I’ll be coming back to this store to do it. I don’t live in the area so I’m now shopping online and looking forward to my next visit. I can’t recommend this store enough. Everyone was beyond kind and knowledgeable. I felt like they took their jobs seriously and had a passion for what they do rather than seeing it as just a job. Bert, if you’re reading this, I found the business card with with the handwritten admission to the pen show in the bag with my pens and notebooks. I wasn’t able to go but your generosity and thoughtfulness was very much appreciated, thank you.
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February 2023 by Katrina McLane
I cannot express how much fun I had with the gentlemen at Bertram's. Bert himself and Al primarily helped me, and both were delightful and knowledgeable. I'm ashamed that I didn't get the name of the gentleman who asked me if I'd like coffee when he dashed out for Dunkin Donuts. So much kindness and flair from all.David Silber, a vintage pen restorer and seller, was setup with a table full of the most fascinating pens. He let me try over a dozen, I'm sure of it. I walked away from his table with 5 new friends.In situations such as these, I sometimes wonder if I'll experience condescension. I'm a woman with a fair knowledge of fountain pens, but I definitely wanted and needed guidance. I never once felt awkward or met with anything other than exceptional, attentive service when necessary. Everyone inked up anything I wanted and let me scribble away for a couple of hours.Bert switched around nibs for me in a new Regatta and let me know what sorts of rose gold nibs I could get for another pen I bought. He also special ordered me a Pilot Vanishing Point, and while it might be logical to send it directly to me, he's going to look at it first before sending it my way (I live in Colorado!).Highly recommend.
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February 2023 by Katrina M.
I cannot express how much fun I had with the gentlemen at Bertram's. Bert himself and Al primarily helped me, and both were delightful and knowledgeable. I'm ashamed that I didn't get the name of the gentleman who asked me if I'd like coffee when he dashed out for Dunkin Donuts. So much kindness and flair from all. David Silber, a vintage pen restorer and seller, was setup with a table full of the most fascinating pens. He let me try over a dozen, I'm sure of it. I walked away from his table with 5 new friends. In situations such as these, I sometimes wonder if I'll experience condescension. I'm a woman with a fair knowledge of fountain pens, but I definitely wanted and needed guidance. I never once felt awkward or met with anything other than exceptional, attentive service when necessary. Everyone inked up anything I wanted and let me scribble away for a couple of hours. Bert switched around nibs for me in a new Regatta and let me know what sorts of rose gold nibs I could get for another pen I bought. He also special ordered me a Pilot Vanishing Point, and while it might be logical to send it directly to me, he's going to look at it first before sending it my way (I live in Colorado!). Highly recommend.
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February 2023 by Matt Bright
Friendly and cheerful vibes. Among other things they have a great selection of inks especially Diamine, Monteverde, Private Reserve, and Organics Studio (a local ink maker!).
