About Best Western Premier Rockville Hotel & Suites
Best Western Premier Rockville Hotel & Suites offers a comfortable stay with spacious and clean rooms, some featuring new bathrooms and large TVs. The location is convenient, situated within 30 minutes of the DC Capital district and close to restaurants, supermarkets, and stores, making it a good choice for travelers. The hotel provides amenities such as a nice gym and pool, and the parking lot is large with ample space. Many guests find the staff to be friendly and helpful, contributing positively to the overall experience. However, there are some issues to consider. The hotel charges a $100 incidental deposit, which is not disclosed during booking or upon check-in, leading to frustration among guests who prefer transparent pricing. Housekeeping services are provided upon request only, which some guests find inconvenient, and the practice of requesting cleaning service at check-in is expected but not always ideal. Room features vary, with some rooms lacking drawers for clothes, requiring guests to keep belongings on luggage, and some rooms experiencing noise due to thin walls and connecting doors. Maintenance issues like broken ironing boards and curtains that do not fully close have also been reported. During busy events, noise levels can be high, especially on floors hosting event attendees. Overall, the hotel is a decent option with clean rooms and good amenities, but potential guests should be aware of the incidental deposit policy, the housekeeping request system, and possible noise during events.
Not furnished for long stays, the room has no drawer for clothes and everything has to stay on the luggage. The cleaning service is by request.
July 2024
The shower doesn't work properly. I will be back anyway.
June 2024
there is a sign at the front desk stating that the housekeeping service (make the bed and clean towels) must be requested at time of check in. This should be provided without request.
